Problem Solving Course Overview

Problem Solving is a process of defining a problem, determining the reason for the problem, identifying, selecting, implementing the best solution for resolving the issues efficiently and effectively in an organisation. Problem-Solving skills include swiftly recognising the underlying problem and executing a solution. It is one of the critical skills that every company seeks in job applicants because individuals holding these skills tend to be self-reliant in their day-to-day functioning. This training provides individuals with the necessary skills and knowledge of essential concepts that will help them to become proficient with Problem-Solving skills. Our training material and experienced trainer will allow individuals to certify their acquired knowledge of Problem-Solving skills by preparing them to pass the exam on the very 1st attempt.

Problem Solving Training Course

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Duration: 1 Day

Exam Included: Yes

Problem Solving Course Outline

Module 1: Introduction to Problem Solving

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  • Characteristics of Difficult Problems
  • Barriers to Problem-Solving
  • Steps to Effective Problem-Solving

Module 2: Strategies for Investigating Problems

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  • Psychological Strategies
  • Methods of Arguments

Module 3: Barriers to Problem-Solving

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  • Decision-Making Problems
  • Troubleshooting and Diagnosis Problems
  • Strategic-Performance Problems
  • Policy-Analysis Problems
  • Design Problem Solving

Module 4: Tactics for Solving Problems and Crossover Tactics

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  • Symmetry
  • Extreme Principle
  • Pigeonhole Principle
  • Invariants
  • Graph Theory
  • Complex Number
  • Generation Function

Module 5:Models for Problem-Solving

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  • Deming Wheel – PDCA Cycle
  • Hurson's Productive Thinking Model
  • Fishbone Diagrams
  • TRIZ

Module 6: Problem-Solving Cycle

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  • Identify the Problem
  • Explore Possible Strategies
  • Set Goals
  • Look At Alternatives
  • Select a Possible Solution
  • Implement a Possible Solution
  • Evaluate the Result

Module 7: Applying Critical Thinking to Everyday Problems

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  • Make the Best Use of Time
  • Tackle One Thing at a Time
  • Step by Step Approach
  • Record your Progress
  • Modify your Habits
  • Tackle your Autopilot Mode
  • Change Perspective
  • Be Reasonable/ Practical

Module 8: Improving Decision Making Skills

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  • What is Decision-Making?
  • Types of Decisions
  • Individual and Group Decisions
  • Decision-Making Process
  • Improve Your Decision-Making

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Why Problem Solving is Important?

Today, Problem-Solving skills are important for both individuals and organisations because it allow them to control our environment efficiently. Problem Solving is an effective technique that organisations mostly use to know the current circumstances and distinguish things they need to change to get the ideal result.

Problem-Solving skills help individuals to implement the improvements and changes needed to survive in the altering environment. It provide them with the ability to solve problems more effectively and address problems with a greater degree of complexity and difficulty. It also help individuals to progress more quickly and charge up their career opportunities.

Six Steps to Solve Problems

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Our Available Delivery Methods

The Knowledge Academy is World's Leading Organisation for training professionals. The Knowledge Academy provides training in 490+ locations in around 221+ countries, covering 3000 subjects with the following delivery methods:

How to Improve Problem-Solving Skills?

In today's digital era, learning problem-solving skills are important to solve various business issues using better problem-solving skills. It is essential to learn all the necessary components to get a step ahead with a solution without any understanding. There are certain methods of problem-solving, which are as discussed below.

  • Ask and Listen: To solve problems, ask for advice and listen to it carefully. No one can solve any problem alone.
  • Practice Curiosity: While solving problems, practice researching and establishing the situation just a little longer than you could normally do.
  • Break Down Problems:While solving issues, break large problems into the smallest parts and then search for solutions for one at a time.
  • Don't Label Yourself Negatively:Don't enable a problem to indicate anything negative about you personally. Isolate yourself from the problem and see it dispassionately and be part of the solution.
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How Leaders Effectively Solve Problems?

Effective Leaders are very experienced with Problem Solving strategies as they know how to assemble the right persons, assets, budget, and information from past experiences at the right place and right time. They motivate people to lift their performance by creating a Problem-Solving process highly cooperative.

Leaders will always draw conclusions and map out a practical strategy ahead of time. They have a prior technique that helps establish how the issue will be approached and handled. They utilise the qualities of their employees to guarantee the procedure that leads to a sustainable solution. For leaders, Problem Solving is all about individuals working together to make the business more successful and achieve the desired business goals.

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Problem-Solving Experts

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Problem-Solving Skills Encouraged

Risk Handing

85%

Creative Ideas

75%

Number of Solutions

80%

Team's Potential

90%

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We are the largest global training provider with a brilliant track record for providing skill development courses. Our extraordinary statistics are something to make us very proud of our work.

490

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Locations Worldwide

2

M+

Professionals Trained 

2

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Certified Instructors

100

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Courses Running Daily 

Why We are the Best?

We help you quench your thirst for knowledge by providing you with our specially tailored certifications. Our highly qualified instructors, dedicated staff, and 24/7 available helpline are the main reasons why we're the go-to training provider for you.

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You won't find better value in the marketplace. If you find a lower price, send us the offer, and we'll beat it.

Guaranteed to Pass Exam

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Our exam pass guarantee gives you the confidence that we will support your learning until you pass your exam.

Highly Experienced Staff

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Our support staff and instructors have years of experience in tending to the specific needs of our clients and delivering on our exceptional quality.

Guaranteed to Run

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Our training courses are 100% guaranteed to run on dates provided, whether they are classroom, virtual, or in-house.

Frequently Asked Questions

What is Problem-Solving?

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Problem-Solving is the mental process of discovering, analysing, and solving any kind of problem. The ultimate objective of problem-solving is to overcome the problems and find a key to resolve the dispute.

What are the basic steps involved in problem-solving?

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Defining the problem, generating the alternatives, evaluating and selecting alternatives, and implementing the solutions are the basic steps involved in problem-solving.

What are the main skills of problem-solving?

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Creativity, researching, team working, emotional intelligence, risk management, decision making, etc., are the main skills of problem-solving.

What are the benefits of problem-solving?

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Better thinking, risk handling, effective communication, understanding, increased number of solutions, increased the team's potential, higher commitment, reduced possibility of bias, greater productive output, encouraged creative ideas, are the main benefits of problem-solving.

What will I learn in this Problem-Solving Training course?

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During this course, you will learn about various topics such as characteristics of difficult problems, barriers to problem-solving, steps to effective problem solving, extreme principle, pigeonhole principle, invariants, graph theory, complex numbers, and many more.

Does this training course includes exam and accreditation?

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Yes, this training course has been accredited by The Knowledge Academy and an exam is conducted at the end of the training programme.

Will this course help me to get a better job with a high salary package?

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Individuals who hold Problem-Solving Training get higher ranks in companies and get paid more than an average professional.

Can you customise training and course material according to our company requirements?

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Yes, we have subject matter experts who will work according to your company requirements.

Can The Knowledge Academy deliver corporate/in-house training?   

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Yes, our specialised in-house/corporate delivery staff constantly works to provide training to our clients who wish to have the convenience and comfort of learning within their familiar surroundings.

I am unable to find the course that I am looking for. 

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The Knowledge Academy provides training on over 3000 different subjects. Please contact us if you are unable to find your ideal course in the above course list.

Can The Knowledge Academy deliver the training to more than 1000 delegates of my company?     

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Yes, we already trained over 1000 delegates from multiple internationally renowned organisations. In cases where the delegates are more, we provide training in groups.

Which delivery methods I can choose for the Problem-Solving Training?

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You can choose from any of the below delivery methods according to your requirements:

  • Online: If you want to learn at your own pace and at any time in the day or night.
  • Online Instructor-Led or Virtual: If you want to learn virtually from the instructor at the comfort of your home.
  • Classroom: If you want to attend training at one of The Knowledge Academy's venues.
  • Onsite/Corporate: If you are looking for a training solution for your employees at your preferred premises.

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