Emotional Intelligence Course Overview

Emotional Intelligence (also known as the Emotional Quotient) is the capability of understanding, appropriating, and managing your emotions positively to relieve stress, empathies with others, overcome challenges, effectively communicate, and resolve conflicts. Emotional Intelligence helps you build strong relations, succeed at work, and enhance your Emotional Intelligence. This training comprises essential skills and knowledge that individuals need to control their emotions in the workplace effectively.

This Emotional Intelligence course is specially tailored by subject matter experts and includes tips and tricks for handling emotions and avoiding conflicts in their workplace. Our Emotional Intelligence training course provides delegates with in-depth knowledge of how to manage, address, and prevent conflict in your workplace, understand the areas of Emotional Intelligence, implementing Emotional Intelligence, etc. After completion of this training, delegates will become more self-aware of their emotional reactions. They will be able to control their emotions in the workplace and understand other's emotions better effectively. This Emotional Intelligence Course also includes an exam that will help delegates to establish their Emotional Intelligence skills and become more confident in resolving issues.

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Emotional Intelligence Training Course

Duration: 1 Day

Exam Included: Yes

Choose Delivery Modes That Suits Your Requirements

The Knowledge Academy is World's Leading Association serving professionals and corporate's training requirements for years. The Knowledge Academy's presence is global, and we provide training in 490+ locations in around 221+ countries, covering 3000 subjects with the following delivery methods:

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Classroom Training

Get trained at one of our dedicated venues with a quiet, safe, and clean environment, away from the noise and pressure of the workspace.

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Online Instructor-Led Training

Access our award-winning training courses via the virtual classroom method with our excellent instructors at your home without going anywhere. 

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Online Self-Paced Training

Get your desired training by gaining Immediate Access to our E-Learning portal of 90 days, which is accessible 24/7.   

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Onsite Training

Train multiple employees at the place, time, and environment of your choice without upsetting employee's comfort and your workflow.

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Emotional Intelligence Course Outline

Module 1: Emotional Brain

  • Introduction to Emotional Intelligence
  • What are Emotions for?
  • Anatomy of an Emotional Hijacking

Module 2: Hallmarks of Emotional Mind

Module 3: Nature of Emotional Intelligence

  • When Smart is Dumb?
  • Know Thyself
  • Passion's Slaves
  • Master Aptitude
  • Roots of Empathy
  • Social Arts

Module 4: Neural Circuitry of Fear

Module 5: Emotional Intelligence Applied

  • Intimate Enemies
  • Managing with Heart
  • Organisation Savvy and Group IQ
  • Mind and Medicine

Module 6: Windows of Opportunity

  • Family Crucible
  • Trauma and Emotional Relearning
  • Temperament is Not Destiny

Module 7: Self-Science Curriculum

Module 8: Emotional Literacy

  • Cost of Emotional Illiteracy
  • Schooling Emotions

Module 9: Social and Emotional Learning

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How Emotional Intelligence Can Impact on your Business

Emotional Intelligence (EI) is a crucial factor for business success because it plays a vital role in communicating amongst sales, customer service, business associates, customer, and other essential aspects. Having skills and understanding of Emotional Intelligence reduce conflicts with potential business interest. When clients observe that business can correlate their requirements or concerns, building a more solid partnership becomes feasible. The Emotional Intelligence components like personal management, personal awareness, relationship management, and social awareness will help businesses to maintain their client relations.

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Our Amazing Facts and Figures

We are the largest global training provider with a brilliant track record for providing skill development courses. Our extraordinary statistics are something to make us very proud of our work.

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Locations Worldwide

490

+
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Professionals Trained

2

M+
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Certified Instructors

2

K+
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Courses Running Daily

100

+

How to Improve Emotional Intelligence at the Workplace?

Building healthier relations with coworkers and clients is essential to promote a positive work environment for the whole organisation and the organisation's productivity. Emotional Intelligence is helpful as it helps individuals to understand and manage emotions more effectively. In the workplace, improving Emotional Intelligence can motivate your team and develop a secure working environment. It can be improved in the following ways:

  • Making better decisions and solve problems
  • Remaining calm under pressure
  • In resolving conflicts
  • Having more empathy
  • In Listening, reflecting, and responding to constructive criticism
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Customer Service Package

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Why Emotional Intelligence is Important for Individuals?

Holding the ability to control your emotions and convert them into positivity, allows you to overcome various challenges and avoid conflicts in your professional and personal life. Emotional Intelligence is essential as it will enable you to avoid negative thinking, build strong relationships with others, become more focused on your work, achieve career and personal goals more effectively, and more.

Without Emotional Intelligence skills, one can face many problems in both personal and professional life. Emotional Intelligence is very important for you as it directly increases your:

94%

Performance at Work

84%

Physical Health

91%

Mental Health

87%

Stronger Relationships

90%

Social Intelligence

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Eliminate Barriers to Your Learning

We provide high-quality content with four delivery methods to eliminate barriers to learning.

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Experienced Trainers

Our trainers are highly qualified in solving problems to guide you better in class.

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Great Value for Money

We believe in providing Great Value for Money. That’s why we provide a quality experience at a low cost.

Why We Are Best for You?

The Knowledge Academy is the most prominent training provider for corporates and professionals around the world. We aim to deliver our clients with their desired training solutions that prepare them to tackle new industry challenges. Our committed experts and dedicated staff constantly track the continuous innovation around different fields to provide the best training programmes in today's competitive marketplace.

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Award-Winning Training Material

Our training programmes are supported by our well researched, unique, and high-quality course content/material that will assist the learners in gaining full knowledge and insights into the desired subject matter.

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Our Specialised Trainers

We have 2K+ certified instructors who have years of experience in their respective domain and work field will provide the learners with their desired skills and knowledge to achieve their desired outcomes.

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Excellent Record in Delivering Onsite Training

We have successfully delivered onsite/in-house training solutions to many corporate houses and multinational organisations. Our onsite training solutions let the corporates relax and train their employees cost-effectively and productively.

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Frequently Asked Questions

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What is Emotional Intelligence?

Emotional Intelligence (Emotional Quotient) is the ability to understand, utilise, and manage emotions positively to reduce stress, empathise with others, overcome challenges to communicate, and defuse conflict effectively.

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What are the characteristics of Emotional Intelligence?

Self-awareness, self-regulation, motivation, empathy, and social skills are the five characteristics of Emotional Intelligence.

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I am unable to find the course that I am looking for.

The Knowledge Academy provides training on over 3000 different subjects. Please contact us if you are unable to find your ideal course in the above course list.

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Does this Emotional Intelligence Course includes an exam?

Yes, this Emotional Intelligence Course includes an exam accredited and provided by The Knowledge Academy.

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What will I learn in this Emotionally Intelligence training course?

In this Emotional Intelligence training course, you will learn various concepts such as what is Emotional Intelligence, thinking, feeling, and acting, current levels of Emotional competence, etc. You will also learn areas for Emotional development, avoiding conflict, among many other important concepts that will help you master the skills to understand your and other's emotions, which will help you resolve various issues and conflicts.

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Why is Emotional Intelligence Skills essential for professionals?

Emotional intelligence is widely recognised as a valuable skill that helps in communication, management, problem-solving, and creating many improvements in the workplace. Professionals who have the skills to understand and use Emotional intelligence can achieve their desired professional and personal success.

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Can you customise training and course material according to our company requirements?

Yes, we have subject matter experts who will work according to your company requirements.

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Can The Knowledge Academy deliver the training to more than 1000 delegates of my company?

Yes, we already trained over 1000 delegates from multiple internationally renowned organisations. In cases where the delegates are more, we provide training in groups.

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Will this course help me to get a better job with a high salary package?

Individuals who hold the skills of understanding and working with Emotional Intelligence can get higher rank in companies and get paid more than any average professional.

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Can The Knowledge Academy deliver corporate/in-house training?

Yes, our specialised in-house/corporate delivery staff constantly works to provide training to our clients who wish to have the convenience and comfort of learning within their familiar surroundings.

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What are the benefits of Emotional Intelligence at the workplace?

Benefits of Emotional Intelligence at the workplace are numerous. It helps in better teamwork, creates a better environment, generates self-awareness, greater self-control, are some of the benefits of Emotional Intelligence at the workplace.

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Which delivery methods I can choose for the Emotional Intelligence Course?

You can choose from any of the below delivery methods according to your requirements:

  • Online: If you want to learn at your own pace and at any time in the day or night.
  • Online Instructor-Led or Virtual: If you want to learn virtually from the instructor at the comfort of your home.
  • Classroom: If you want to attend training at one of The Knowledge Academy's venues.
  • Onsite/Corporate: If you are looking for a training solution for your employees at your preferred premises.