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SAP CRM Training

  • Learn CRM basic data
  • Develop an overview of generic functions in business transactions
  • Understand basic concepts of CRM billing
  • GUARANTEED LOWEST PRICE IN THE INDUSTRY
  • Courses delivered by world class training instructors
  • Training provided in in luxury venues 
  • The training course includes material, manuals and exam preparation

Course Dates, Locations & Prices (Top) | View Course Info

Course Name Date Location Duration Price Book Online
CRM Service 03/04/2017 London
5 days £3049 Book now Enquire
CRM Service 03/04/2017 Poole
5 days £3749 Book now Enquire
CRM Service 03/04/2017 Teesside
5 days £3749 Book now Enquire
CRM Service 03/04/2017 Preston
5 days £3749 Book now Enquire
CRM Service 03/04/2017 Darlington
5 days £3749 Book now Enquire
CRM Service 03/04/2017 Buxton
5 days £3749 Book now Enquire
CRM Service 03/04/2017 Doncaster
5 days £3749 Book now Enquire
CRM Service 03/04/2017 Guildford
5 days £3749 Book now Enquire
CRM Service 03/04/2017 Edinburgh
5 days £3449 Book now Enquire
CRM Service 03/04/2017 Newcastle
5 days £3449 Book now Enquire
CRM Service 03/04/2017 Maidstone
5 days £3749 Book now Enquire
CRM Service 03/04/2017 Peterborough
5 days £3749 Book now Enquire
CRM Service 03/04/2017 Bromley
5 days £3749 Book now Enquire
CRM Service 03/04/2017 Harrogate
5 days £3749 Book now Enquire
CRM Service 03/04/2017 Bracknell
5 days £3749 Book now Enquire
CRM Service 03/04/2017 Swindon
5 days £3749 Book now Enquire
CRM Service 03/04/2017 Heathrow
5 days £3749 Book now Enquire
CRM Service 03/04/2017 Warrington
5 days £3749 Book now Enquire
CRM Service 03/04/2017 Corby
5 days £3749 Book now Enquire
CRM Service 03/04/2017 Burton Upon Trent
5 days £3749 Book now Enquire

Course Information (Top) | View Dates & Pricing

Overview

Introduction

The delegates of this course will gain a greater understanding of both basic data in CRM as well as selected basic CRM functionality and basic customizing.

Pre-Requisites

  • SAPCRM Overview of the SAP CRM solution
  • SCM600 Business Processes in Sales Order Management

Who should attend?

  • Customers and project team members wishing to gain in-depth knowledge of CRM basic data, basic functionalities and basic customizing as well as SAP consultants and partners.

What will you learn?

By the end of CRM Customizing Fundamentals course, delegates will be competent within the fields of:

  • CRM basic data
  • CRM business transactions
  • Process control and determination
  • CRM billing

Course Outline

  • Account Management
  • Organizational model
  • Product master
  • Customizing settings for each object
  • Overview of generic functions in business transactions
  • Activity management
  • Customizing for these objects
  • Partner determination
  • Actions
  • Overview of pricing in CRM
  • Basics concepts of CRM middleware
  • Introduction to the CRM WebClient User Interface
FAQs
  • Course Availability

    The spaces remaining on all courses across the website reflect the availability of the maximum printed course materials and equipment available in stock for any given event. If the spaces remaining do not appear, then there is comfortably enough lead time to provision course materials and equipment upon booking.

  • What time shall I arrive at the venue?

    Please arrive at the venue for 08:45am

  • What are the pre-requisites?

    SAPCRM Overview of the SAP CRM solution SCM600 Business Processes in Sales Order Management

  • What is the duration of this course?

    The duration of this course is 5 days

  • What exam do I need to take?

    No examination is required for this course

  • What does The Knowledge Academy provide me on the course?

    Manual, Certificate, Experienced Instructor, Refreshments

  • How long until I receive the course confirmation details?

    Once your booking has been placed and confirmed, you will receive an email which contains your course location, course overview, pre-course reading material (if required), course agenda and payment receipts

  • What is the experience of the instructor(s) delivering my course?

    All of our instructors are fully accredited and have over ten years of experience

What's Included?
  • Manual
  • Certificate
  • Experienced Instructor
  • Refreshments
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