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CDSPM (Certified Digital Services Project Manager) Course

Bristol

Certified Digital Services Project Manager course delivered by expert Project Manager
Provided by the World's Largest Provider of Project Manager Courses.
Includes Course Manual, the CDSPM Examination & Certificate.

Dates & Prices Dates & Prices

Course information

Certified Digital Services Project Manager Course Outline

Certified Digital Services Project Manager (CDSPM) training course covers the following topics:

Module 1: Digital Service Principles (DSPs)

What are Digital Services?
Core Principles
- Research and Understand Your Users
- Create a Multidisciplinary Team
- Make Use of Agile Methods
- Iterate and Evaluate Frequently
- Be Aware of Security and Privacy Protocols
- Establish Service Code as Being Open Source
- Utilise Open Standards and Common Platforms
- Test the End-To-End Experience of the Service
- Plan for Service Disruptions and Ensure That Users Succeed First Time
- Make the User Experience Consistent Across Brand and Encourage to Use DS
- Collect Performance Data and Test the Service

Module 2: Digital Product Development Methodologies

Waterfall Product Development
Agile Development
Agile Manifesto
Differences Between Waterfall and Agile

Module 3: Roles and Responsibilities

Digital Roles
- Positions in Digital Service Development
- Service Owner and Product Manager
- Technical Architect and Service Engineers
- Delivery Manager
- Business Analyst and Business Change Lead
- Solution Tester
- User Researcher
- Accessibility Lead
- Content and Interaction Designers
- Types of Team
Cross-Functional Teams

Module 4: Digital Service Lifecycle

Introduction to Digital Service Lifecycle
Discovery
Alpha
- Inception
- Iteration
- Conclusion
Beta
- Private Beta and Public Beta
Service Management
- Transitioning to a Live Service

Module 5: Digital User Experience

User Stories
- Epics
- Decomposing
- User Experience
Analogue User Experience

Module 6: Performance Metrics and Management

Increments and Progress Reviews
Managing Digital Project Outcomes
Stakeholder Management and Cycle
Segmenting and Prioritising Stakeholders
Stakeholder Engagement
Benefits of Stakeholder Engagement
Designing a Stakeholder Engagement Plan
Principles for Successful Stakeholder Engagement
Influence Stakeholders
Stakeholder Management
KPIs
Communication Skills

Module 7: Digital Project Closure

Finalise Digital Sign Off
Reasons for Closure Could
- Service No Longer Meets User Needs
- Service is Outdated or Replaced
- User Need No Longer Exists
- Organisation Wishes to Move in a New Direction

Who should attend this CDSPM (Certified Digital Services Project Manager) Course?

The Certified Digital Services Project Manager (CDSPM) Training Course is designed to provide delegates with the specialised skills and knowledge needed to effectively manage projects in the realm of digital services and technology-driven initiatives. This training is tailored for professionals who are involved in planning, executing, and overseeing projects related to digital products, services, and solutions. This course can be beneficial for a wide range of professionals, including:

Digital Project Managers
IT Project Managers and Leaders
Digital Transformation Managers
Software Development Managers
UX/UI Design Leads
E-commerce Managers
Technology Consultants

Prerequisites of the CDSPM (Certified Digital Services Project Manager) Course

There are no formal prerequisites for this Certified Digital Services Project Manager (CDSPM) Training Course. However, a basic understanding of Project Management and digital services would be beneficial for the delegates.

CDSPM (Certified Digital Services Project Manager) Course Overview

This Certified Digital Services Project Manager Course is designed to help you delve into the crux of project management when considering digital services. How to manage projects in this very domain is more than relevant knowledge; it is indeed key. This valuable course adds further value to professionals, making them more efficient at their workplace.

Excellence in Digital Services is critically important because it helps fill the technology gap for effectively delivering projects. IT professionals, software development professionals, or any person dealing with marketing and digital transformation should be exceptional at this. This world is going digital daily, and soon, one who knows how to do digital service projects will be in demand.

The Knowledge Academy's intensive two-day training is intended to ensure that the knowledge and insights delivered to the delegates are sufficient for them to make a killing as Digital Services Project Managers. This course will combine lectures, case studies, and practical exercises to give the delegates a complete knowledge of the details involved in managing digital service projects.

Course Objectives

To understand the fundamentals of Digital Services Project Manager
To learn to adapt traditional techniques to the digital realm
To gain proficiency in using digital tools for project planning and execution
To explore best practices for stakeholder communication in digital projects
To master risk assessment and mitigation strategies in digital services
To learn Agile Project Management principles tailored to digital services

This course will definitely empower the delegates with the know-how and skills of how to lead effective digital service projects. This is bound to place the delegates at a more competitive edge in the job market and increase the opportunities available for career advancement. They will be well placed to meet the demands in this field when they start practicing.

What’s included in this Certified Digital Services Project Manager (CDSPM) Training Course?

Certified Digital Services Project Manager Examination
World-Class Training Sessions from Experienced Instructors
Certified Digital Services Project Manager (CDSPM) Certificate
Digital Delegate Pack

Certified Digital Services Project Manager Exam

To achieve the Certified Digital Services Project Manager (CDSPM), candidates will need to sit for an examination. The exam format is as follows:

Question Type: Multiple Choice
Total Questions: 40
Total Marks: 40 Marks
Pass Mark: 65%, or 26/40 Marks
Duration: 60 Minutes
Open Book/ Closed Book: Closed Book

Why choose us

Our Bristol venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Bristol is a city located in the southwest of England with a population of around 440,000 people. It is the sixth largest city in England and the eighth in the United Kingdom. Bristol is known for its advancements in science, being named one of Britain’s six science cities by the UK government. Research and scientific gains are made in the universities, the hospitals and centres such as the zoo and theatres.

Bristol has two universities, the University of Bristol and the University of the West of England (which was formerly Bristol Polytechnic). There are two further educational buildings and three theological colleges, as well as around 130 primary schools, around 20 secondary schools and three learning centres. Several independent schools operate in Bristol including Bristol Grammar School, Clifton High School and all-boys school Queen Elizabeth’s Hospital.

Famous scientists have been produced from Bristol including chemist Humphry Davy and physicist Paul Dirac who received the Nobel Prize for his work in quantum mechanics in 1933. Another winner of the Nobel Prize was Bristolian Cecil Frank Powell for his work in nuclear processes in 1950.

Popular searched areas in and around Bristol include:-

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Address

Bristol

T: 01344203999

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Project Management Courses | Certified Digital Services Project Manager Training in Bristol. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Learn more in our FAQs

Unlock your potential with The Knowledge Academy's Project Management Courses | Certified Digital Services Project Manager Training in Bristol, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Learn more in our FAQs

Experience the most sought-after learning style with The Knowledge Academy's Project Management Courses | Certified Digital Services Project Manager Training in Bristol. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led Project Management Courses | Certified Digital Services Project Manager Training in Bristol sessions.

Highly experienced trainers

Boost your skills with our expert trainers, boasting 10+ years of real-world experience, ensuring an engaging and informative training experience

State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible

Small class sizes

Our Classroom courses with limited class sizes foster discussions and provide a personalised, interactive learning environment

Great value for money

Achieve certification without breaking the bank. Find a lower price elsewhere? We'll match it to guarantee you the best value

Learn more in our FAQs

Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

Tailored learning experience

Leverage benefits offered from a certification that fits your unique business or project needs

Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

Team building opportunity

Our offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings

Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

Learn more in our FAQs

What our customers are saying

Laxman was a great trainer. He made you feel at ease and his explanations were simple to interpret.

Rhidian Crompton

Jan has a brilliant teaching style and is a very experienced PM as well as a trainer and was able to provide practical real world examples of everything he was teaching, this made it much easier to understand concepts and was very much appreciated.

Paul Goff

Marcel stepped in at the last minute when our trainer didn't show. He was very knowledgeable and helpful ensuring he covered the points which we each wanted to know more about both within the course and general digital project management. Really enjoyed it and Marcel kept it interesting.

Vanessa In

Project Management Courses | Certified Digital Services Project Manager Training in Bristol FAQs

Define Stakeholder Management.

It is a process of forming, monitoring, and maintaining constructive relationships with those who have an interest in the project or will be affected by its outputs/deliverables.

What are the various benefits of stakeholder engagement?

Following are the various benefits of stakeholder engagement: Brand enhancement, Risk management, Strategic opportunities, Building trust, Increased investment, Partnerships, Improve productivity.

Define various stages of project management.

Following are the stages of project management: Conception and initiation, Planning, Execution, Performance and monitoring, Project close.

What is the duration of Certified Digital Services Project Manager course?

Certified Digital Services Project Managercourse is 2 days.

What are the principles of digital project manager?

 There are the principles of digital project manager: Research and understand your users, Create a multidisciplinary team, Make use of agile methods, Iterate and evaluate frequently, Be aware of security and privacy protocols, Establish a service code as being open source.

What is the cost/training fees for CDSPM (Certified Digital Services Project Manager) Course certification in Bristol?

The training fees for CDSPM (Certified Digital Services Project Manager) Course certification in Bristol starts from £1795

Which is the best training institute/provider of CDSPM (Certified Digital Services Project Manager) Course in Bristol?

The Knowledge Academy is the Leading global training provider for CDSPM (Certified Digital Services Project Manager) Course.

What are the best Project Management Courses courses in Bristol?

Please see our Project Management Courses courses available in Bristol

Why choose us

Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

Many delivery methods

Flexible delivery methods are available depending on your learning style.

High quality resources

Resources are included for a comprehensive learning experience.

"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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