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ITIL® Service Lifecycle - Managing Across The Lifecycle - United Kingdom

Key points about this course


Duration: 5 Days*

Pre-requisites: - ITIL® 4 Foundation

Exam(s): Included

Accredited: Yes

Support: 24/7

Dates & Prices Enquire
  • Includes all official course materials, the exam, & completion certificate
  • ITIL® Service Lifecycle Managing Across the Lifecycle is accredited by PeopleCert
  • We are one of the world's largest providers of ITIL® training courses

Available delivery methods for this course

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Classroom

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Online

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Onsite

Course Information

ITIL® Service Lifecycle - Managing Across The Lifecycle (ITIL® MALC) Course Overview

Our ITIL® MALC course lasts 5 days and prepares you to take the ITIL® MALC exam and receive ITIL® Expert certification.The exam is included.

The final course in the ITIL® Certification Scheme, ITIL® Managing Across the Lifecycle (MALC) allows professionals to gather all the knowledge they have acquired throughout their ITIL® studies and learn how each stage fits together, demonstrating a full understanding of the ITIL® service lifecycle. Designed for those who have gained 17 credits through the completion of ITIL® Foundation and a combination of the Intermediate modules, ITIL® MALC is a prerequisite for ITIL® Master level.

The full understanding of the ITIL® service lifecycle provided by ITIL® MALC will benefit anybody wishing to work in a service management role and implement and direct ITIL® best practice.

The Knowledge Academy is fully accredited for all of the ITIL® Courses that we offer by PeopleCert on behalf of AXELOS. 

 

ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.

The Swirl logo™ is a trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.

ITIL® Service Lifecycle - Managing Across The Lifecycle (ITIL® MALC) Course Outline

The following are the aims and objectives of the ITIL® MALC course:

  • Key Concepts of the Service Lifecycle
  • Communication & Stakeholder Management
  • Integrating Service Management Processes Across the Lifecycle
  • Managing Services Across the Lifecycle
  • Challenges, Critical Success Factors and Risks of Service Lifecycle Stages
  • Governance, Roles, People, Competence and the Organization
  • Measurement
  • Implementing and Improving Service Capability

 

After completing 4 days of classroom training and successfully gaining 17 ITIL® credits, the fifth day of this course is a flexible exam preparation day to complete at your convenience in order to prepare you to take and pass your MALC exam online.

We provide comprehensive support during the exam process to make the experience as simple as possible. This exam can be taken at any time of your choosing, subject to availability.

Benefits of online exams include:

  • Proven higher pass rates
  • Quicker Results
  • Save Travel Costs
  • Flexibility
  • Convenient
  • Take your exam at your home, office, or work when you are ready 

 

ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.

The Swirl logo™ is a trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.

Who should attend this ITIL Training Course?

The course is intended for anybody who has earned 17 credits during the ITIL® scheme and wishes to demonstrate a breadth of knowledge, including CIOs, IT Managers, Supervisors and IT Operations or Development Practitioners.

Prerequisites

You must have gained 17 ITIL® credits through earning a range of ITIL® certifications prior to attending this course.

ITIL® is a best practice framework for IT service management. It provides guidance to businesses and individuals on how to use IT to meet business needs and deliver value to its users. ITIL® is supported by a comprehensive certification scheme which spans knowledge from the principles to how the entire framework fits together.
Yes, this course is accredited by PeopleCert on behalf of AXELOS.
You must have earned 17 credits throughout the ITIL® scheme to attend this course.
The course fee includes the ITIL® MALC exam as well as a comprehensive candidate pack featuring presentation slides, exercises, and sample examinations.
Yes, you must have passed ITIL® Foundation before taking the exam and passed at least 15 credits’ worth of ITIL® Intermediate modules.
The Managing Across The Lifecycle exam is multiple-choice and lasts 120 minutes.
You can read more about ITIL® on our ITIL® topic page, which links to a number of pages which go into greater detail about ITIL®, its courses, and its methodology.
The price for ITIL® Service Lifecycle - Managing Across The Lifecycle certification in the United Kingdom starts from £795
The Knowledge Academy is the Leading global training provider in the world for ITIL® Service Lifecycle - Managing Across The Lifecycle.
Please see our ITIL® Training courses available in the United Kingdom

What's included in this ITIL Training Course?

This ITIL® MALC course includes the following:

  • ITIL® MALC exam
  • The Knowledge Academy ITIL® Service Lifecycle - Managing Across the Lifecycle Manual
  • Certificate
  • Experienced ITIL® Trainer
  • Refreshments

ITIL® MALC Exam

The ITIL® MALC exam measures skills to support service delivery across all the lifecycle stages.

  • 10 multiple choice questions based on a case study
  • 120 minutes
  • Pass mark: 70% or 35/50
  • Closed book

 

 

Key points about this course


Duration: 5 Days*

Pre-requisites: - ITIL® 4 Foundation

Exam(s): Included

Accredited: Yes

Support: 24/7

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ITIL® Service Lifecycle - Managing Across The Lifecycle Dates & Prices

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Manchester
Mon 6th Jan 2020
Places available
£1795
Birmingham
Mon 13th Jan 2020
Places available
£1795
Mon 13th Jan 2020
Places available
£1995
Cardiff
Mon 20th Jan 2020
Places available
£2995
Belfast
Mon 27th Jan 2020
Places available
£2995
Milton Keynes
Mon 27th Jan 2020
Places available
£1995
Sheffield
Mon 3rd Feb 2020
Places available
£2995
London
Mon 10th Feb 2020
Places available
Was: £1795
Now: £1695
Mon 17th Feb 2020
Places available
£1995
Brighton
Mon 17th Feb 2020
Places available
£2995
Newcastle
Mon 24th Feb 2020
Places available
£2995
Norwich
Mon 2nd Mar 2020
Places available
£2995
Bristol
Mon 9th Mar 2020
Places available
£1995
Leeds
Mon 16th Mar 2020
Places available
£1995
Glasgow
Mon 23rd Mar 2020
Places available
£1995
Reading
Mon 30th Mar 2020
Places available
£1995
Mon 30th Mar 2020
Places available
£1995
Aberdeen
Mon 6th Apr 2020
Places available
£2995
Edinburgh
Mon 6th Apr 2020
Places available
£1995
Southampton
Tue 14th Apr 2020
Places available
£2995
Maidstone
Tue 14th Apr 2020
Places available
£2995
Nottingham
Mon 20th Apr 2020
Places available
£2995
Mon 20th Apr 2020
Places available
£1995
Birmingham
Mon 27th Apr 2020
Places available
£1795
Manchester
Mon 4th May 2020
Places available
Was: £1795
Now: £1695
Liverpool
Mon 11th May 2020
Places available
£2995
Cambridge
Mon 18th May 2020
Places available
£2995
Tue 26th May 2020
Places available
£1995
Dublin
Tue 26th May 2020
Places available
€2995
Bristol
Mon 1st Jun 2020
Places available
£1995
Norwich
Mon 8th Jun 2020
Places available
£2995
London
Mon 15th Jun 2020
Places available
£1795
Mon 22nd Jun 2020
Places available
£1995
Glasgow
Mon 22nd Jun 2020
Places available
£1995
Cardiff
Mon 29th Jun 2020
Places available
£2995
Edinburgh
Mon 6th Jul 2020
Places available
£1995
Leeds
Mon 13th Jul 2020
Places available
£1995
Birmingham
Mon 20th Jul 2020
Places available
£1795
Mon 20th Jul 2020
Places available
£1995
Milton Keynes
Mon 27th Jul 2020
Places available
£1995
Newcastle
Mon 3rd Aug 2020
Places available
£2995
Brighton
Mon 10th Aug 2020
Places available
£2995
Sheffield
Mon 17th Aug 2020
Places available
£2995
Mon 17th Aug 2020
Places available
£1995
Nottingham
Mon 24th Aug 2020
Places available
£2995
Belfast
Tue 1st Sep 2020
Places available
£2995
Bristol
Mon 7th Sep 2020
Places available
£1995
Manchester
Mon 14th Sep 2020
Places available
£1795
Mon 21st Sep 2020
Places available
£1995
London
Mon 21st Sep 2020
Places available
Was: £1795
Now: £1695
Cambridge
Mon 28th Sep 2020
Places available
£2995
Edinburgh
Mon 5th Oct 2020
Places available
£1995
Dublin
Mon 12th Oct 2020
Places available
€2995
Mon 19th Oct 2020
Places available
£1995
Birmingham
Mon 19th Oct 2020
Places available
£1795
Glasgow
Mon 26th Oct 2020
Places available
£1995
Reading
Mon 2nd Nov 2020
Places available
£1995
Aberdeen
Mon 9th Nov 2020
Places available
£2995
Liverpool
Mon 16th Nov 2020
Places available
£2995
London
Mon 23rd Nov 2020
Places available
£1795
Mon 23rd Nov 2020
Places available
£1995
Southampton
Mon 30th Nov 2020
Places available
£2995
Maidstone
Mon 30th Nov 2020
Places available
£2995
Manchester
Mon 7th Dec 2020
Places available
£1795
Leeds
Mon 14th Dec 2020
Places available
£1995
Mon 14th Dec 2020
Places available
£1995

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Key points about this course


Duration: 5 Days*

Pre-requisites: - ITIL® 4 Foundation

Exam(s): Included

Accredited: Yes

Support: 24/7


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Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

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Trusted & Approved

Our ITIL® courses are accredited by PeopleCert on behalf of AXELOS.

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Various delivery methods

Flexible delivery methods are available depending on your learning style.

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Resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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"...the trainer for this course was excellent. I would definitely recommend (and already have) this course to others."

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