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|Course Name||Date||Location||Duration||Price||Book Online|
|ITIL® Foundation||10/08/2015 3 places left||Coventry||3 days||£1999||Book nowEnquire|
|ITIL® Overview||10/08/2015 3 places left||Coventry||1 day||£795||Book nowEnquire|
|ITIL® Overview||14/09/2015||Coventry||1 day||£795||Book nowEnquire|
|ITIL® Overview||12/10/2015||Coventry||1 day||£795||Book nowEnquire|
|ITIL® Overview||09/11/2015||Coventry||1 day||£795||Book nowEnquire|
|ITIL® Overview||14/12/2015||Coventry||1 day||£795||Book nowEnquire|
|ITIL® Overview||11/01/2016||Coventry||1 day||£795||Book nowEnquire|
|ITIL® Overview||15/02/2016||Coventry||1 day||£795||Book nowEnquire|
|ITIL® Overview||14/03/2016||Coventry||1 day||£795||Book nowEnquire|
|ITIL® Overview||11/04/2016||Coventry||1 day||£795||Book nowEnquire|
|ITIL® Overview||09/05/2016||Coventry||1 day||£795||Book nowEnquire|
|ITIL® Overview||13/06/2016||Coventry||1 day||£795||Book nowEnquire|
|ITIL® Overview||11/07/2016||Coventry||1 day||£795||Book nowEnquire|
|ITIL® Overview||15/08/2016||Coventry||1 day||£795||Book nowEnquire|
|ITIL® Overview||12/09/2016||Coventry||1 day||£795||Book nowEnquire|
|ITIL® Overview||10/10/2016||Coventry||1 day||£795||Book nowEnquire|
|ITIL® Overview||14/11/2016||Coventry||1 day||£795||Book nowEnquire|
|ITIL® Overview||12/12/2016||Coventry||1 day||£795||Book nowEnquire|
|ITIL® Overview||09/01/2017||Coventry||1 day||£795||Book nowEnquire|
|ITIL® Overview||13/02/2017||Coventry||1 day||£795||Book nowEnquire|
This 3 day ITIL Foundation course will provide you with everything they need to pass the ITIL Foundation exam. Through a combination of presentations, exercises and discussions, the course will cover the key principles and concepts of ITIL, and prepare you for the exam, which is taken on the final day. Passing ITIL Foundation will allow you to go on to achieve the higher levels of ITIL qualification.
This course is open to everyone and there are no prerequisites.
Who Should Attend?
We recommend this course to anybody who is interested in learning more about ITIL.
The course covers the following topics:
Service Management as a Practice:
Service Operation: day-to-day, business as usual activities
Continual Service Improvement: how to improve the cost effectiveness and efficiency of service provision
ITIL Foundation Examination
Why choose The Knowledge Academy?
Click ‘Book Now’ or ‘Enquire’ next to the date of your choice and our expert advisors will be in touch.
What is ITIL?
ITIL (Information Technology Infrastructure Library) is a best practice framework for IT Service Management. It is based around the idea that IT services in a business should be aligned to the business’s needs and support its core functions.
ITIL is managed by AXELOS, the best practice advisor formed jointly by the UK government and the business services company Capita. It is used by major organisations such as Microsoft, NASA and the UK’s National Health Service.
The IRS (Internal Revenue Service), the US government agency in charge of tax collection, was looking to improve its efficiency for the years 2009 – 2013. They decided to focus on improvement in two areas: people and technology. ITIL helped them improve their management of technology and has remained a key part of the organisation ever since.
Faced with a number of options, including outsourcing some of their IT services, the IRS spent a year researching how to improve their service management. Eventually they chose ITIL, as it would make their work more streamlined while delivering the best quality of service to their customers at the best value to the organisation.
To implement ITIL successfully, the IRS focused on training their executive teams to see the benefits of ITIL. This ensured the roll out of ITIL was fully supported, with proper funding available.
As a result of its successful implementation of ITIL, the IRS earned level 3 certification for its use of ITIL in 2012, bringing it up to “world-class” standing.
ITIL® is a registered trade mark of AXELOS Limited
Yes, it is accredited by the BCS, The Chartered Institute for IT
All of our instructors are fully accredited and have over ten years of experience.
We provide pre-course reading, the official Managing Successful Projects with PRINCE2 manual, The Knowledge Academy courseware folder, official certificates and refreshments.
Yes, the course includes the both the PRINCE2 Foundation and Practitioner exams
There are no prerequisites for the exams.
The Foundation exam is multiple choice and the PRINCE2 Practitioner exam is in the "objective-testing" format, a style of multiple-choice examination
Please arrive at your training venue for 08:45am
The training starts at 9am and finishes at 5pm each day.
There will be some homework throughout the course. Completing this will ensure you have the best possible chance of passing the exam.
You will receive confirmation details as soon as your place has been booked and confirmed.
We do not currently have a video for this course
I’m sure the question that’s floating around your mind is “How?”
Well you’ve come to the right place because we’re going to tell you all about it.
PRINCE2 is an acronym for Projects in Controlled Environments. It’s a de facto process-based method for effective project management. This means that the course allows you to run your business with the correct methodology in mind. PRINCE2 has become increasingly more popular and is now a globally recognised certification in both public and private sector organisations.
Fact of the day:
“PRINCE2 has been around since 1989, that’s nearly 30 years!”
PRINCE2’s Key Features Include:
1. Business justification focus
2. An organised and defined structure for the project management team
3. A planning approach to products
4. Helps divide your poroject into stages that are manageable and controllable
5. A level of flexibilty that can applied to your business' project(s)
So what are the benefits of PRINCE2?
By using PRINCE2, it will provide you with the resources and the ability to manage your business as well as projecting risk more effectively.
This will benefit:
- Anyone searching for leading project management skills to further their career
- Any current budding project managers within your business
- Directors or executives of projects and organisations
Having a PRINCE2 certification would be an asset to your career; not only will it increase your likelihood for employment, but it also helps you fulfil your job to the best of your abilities!
Where do you see yourself in years to come?
Being PRINCE2 Certified opens up many doors to a better future. It will enable you to make your way up the management ladder. Getting a project management role can require several years of experience within a technical role appropriate to the project, but being certified would boost your chances of being able to climb that ladder quicker!
You could find yourself managing projects anywhere from the top of an office building to even remote tropical islands out on the ocean.
Qualifications and Training
Imagine PRINCE2 as if it were a cake; with four tiers, each containing a different level of which you can study the course.
This is the base of the cake, a great place to start is you’re new. The foundation course covers the basic methodology and terminology of PRINCE2.
PRINCE 2 Practitioner:
The second tier is suitable for those already managing projects within a PRINCE2 environment and therefore have a little experience in mind.
PRINCE2 Foundation & Practitioner:
Tier three contains both courses if you wish to take both.
You will need to re-register after 3-5 years of becoming “PRINCE2 Certified”, this is just to keep your memory refreshed. Just think of it as you’re done eating the first and second (maybe even third) tiers of your cake – but the final tier, you can’t quite stomach yet. So you come back to it every now and then to remind you how good it tastes.
The world of PRINCE2 will open up your mind to many possibilities in the future of your career.
“So have your cake and eat it.”