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Course Information

ILM Level 4 Certificate in Principles of Leadership and Management Course Outline

Total CV: 23

Unit 1: Understanding the Management Role to Improve Management Performance 8625-400

CV: 4

Module 1: Responsibilities of Middle Managers in Enabling an Organisation to Achieve Its Goals

  • Describe the Goals and Objectives of Your Organisation
  • Evaluate the Specific Responsibilities of Middle Managers in Enabling Your Organisation to Achieve Its Goals

Module 2: Understand How Communication and Interpersonal Skills Affect Managerial Performance in the Workplace

  • Evaluate How Interpersonal and Communication Skills Affect Managerial Performance
  • Evaluate Strategies to Overcome Barriers to Effective Managerial Communication and Interpersonal Skills

Module 3: Be Able to Assess Personal Development Opportunities to Improve Own Managerial Performance

  • Assess Own Knowledge, Skills and Behaviour, And Their Effect on Own Managerial Performance
  • Identify Areas for Personal Development to Improve Own Managerial Performance
  • Produce a Personal Development Plan to Improve Own Managerial Performance

Unit 2: Planning and Leading a Complex Team Activity 8625-401

CV: 4

Module 4: Plan a Complex Team Activity and Communicate Information on the Activity to Team

  • Importance of Clarity of Purpose in Planning Activities
  • Implementation Planning, Planning Techniques and Contingency Planning
  • How to Conduct a Risk Assessment
  • Briefing Skills, Questioning and Listening Skills
  • Techniques to Check Understanding
  • Allocation of Roles and Responsibilities to Carry Out a Complex Task
  • Nature, Purpose and Best Practice in Delegation, and Delegation and Role Allocation Techniques

Module 5: Be Able to Review Own Ability to Lead a Team Through a Complex Activity

  • Collecting and Analysing Feedback from Team Members on Own Performance
  • Self-Assessment and Reviewing Own Performance
  • Leadership Theories as a Framework for Assessing and Developing Leadership Skills
  • Personal Development Planning

Unit 3: Motivating People in the Workplace 8625-415

CV: 2

Module 6: Understand the Factors that may Affect Performance and Motivation in the Work Place

  • Evaluate Theories of Motivation Relevant to Your Workplace
  • Evaluate the Principal Factors That May Affect Performance and Motivation in the Workplace

Module 7: Be Able to Improve Levels of Motivation and Increase Performance in the Workplace

  • Select a Theory of Motivation and Apply this to Your Workplace
  • Evaluate the Impact of Applying the Theory of Motivation on Performance in the Workplace

Unit 4: Managing a Healthy and Safe Environment 8625-411

CV: 2

Module 8: Understand the Importance of Working in a Healthy and Safe Environment

  • Review Current UK Law and Legislation on Health and Safety
  • Evaluate the Benefits of Having a Health and Safety Policy in the Workplace
  • Explain the Main Points of Health and Safety Policies and Procedures

Module 9: Be Able to Manage a Healthy and Safe Environment

  • Risk Assessment and Risk Assessment Reports
  • Implementing the Results of Risk Assessments
  • Action Planning and Target Setting

Unit 10: Using Quantitative Methods to Solve Management Problems 8625-423

CV: 6

Module 10: Be Able to Collect Data Relevant to a Management Problem

  • Developing Questions in Quantitative Research
  • Methods of Collecting Data from Numerous Sources
  • Research the Management Problem Using Relevant Methods to Collect Quantitative Data
  • Importance of Statistics and Mathematics in Business Decision Making

Module 11: Be Able to Analyse Data Using Quantitative Methods to Make Recommendations

  • Analyse data using quantitative methods
  • Recommend Solutions to the Management Problem Based on Conclusions from the Quantitative Evaluation

Unit 6: Managing Customer Relations 8625-509

CV: 3

Module 12: Be Able to Use Environmental Scanning to Find and Retain Customers

  • Conduct an Environmental Scan of the Business Environment in Which Your Organisation Operates
  • Analyse Factors that Impact Upon the Organisation’s Ability to Find New Customers and Retain Existing Customers
  • Use the Results of the Environmental Scan, to Plan Strategies to Improve the Organisations Ability to Find and Retain Customers
  • Lead the Implementation of Strategies to Improve the Organisation’s Ability to Find and Retain Customers

Module 13: Understand How the Customer Supply Chain Operates to Meet Customer Requirements

  • Customer Supply Chain
  • Supply Chain Modelling
  • Supply Chain Management (SCM)
  • Management of Sourcing, Procurement, Conversion, Distribution, Cash-Flow and Logistics
  • Value Chain Analysis
  • Key Account Management
  • Monitoring Performance Against Plans to Improve Customer Relations
  • Customer Service Standards
  • SWOT Analysis and Internal Audit

Unit 7: Planning Change in the Workplace 8625-302

CV: 2

Module 14: Understand the Forces for Change in an Organisation

  • Conducting a PESTLE Analysis
  • How to Perform Organisation SWOT Analysis?

Module 15: How to Identify and Plan Change in an Organisation?

  • Principles of Change Management
  • Methods of Planning for Change
  • Identifying Human Factors in Consideration of Change
  • How to Communicate with and Involve People to Facilitate Effective Change?

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Prerequisites

There are no formal prerequisites to attend this ILM Level 4 Certificate in Principles of Leadership and Management training course.

Audience

This ILM Level 4 Certificate in Principles of Leadership and Management training course is intended for anyone who wants to gain in-depth knowledge of leadership and management. However, new and aspiring heads of departments, middle managers, and regional team leaders will get extra benefits by attending this course.

ILM Level 4 Certificate in Principles of Leadership and Management Course Overview

Leadership and management are both essential skills for managers and help them to make the best decisions to achieve the organisation’s desired vision. Leadership skills help managers inspire others and motivate employees, while management skills allow them to handle tasks better. Studying this training will help learners develop these skills to handle difficult situations effectively and improve team performance to achieve organisational goals. Management involves planning, organising, directing, and controlling for better productivity. Pursuing this training helps individuals get equipped with the necessary skills and techniques that will ultimately enhance their career opportunities and upgrade their earnings.

This 3-day ILM Level 4 Certificate in Principles of Leadership and Management training will allow delegates to develop and build their management and leadership skills. During this training course, delegates will learn leadership theories as a framework for assessing and developing leadership skills and the importance of clarity of purpose in planning activities. Specifically, the course introduces delegates to the significance of interpersonal and communication skills that affect managerial performance. Our expert trainers, who have years of experience teaching leadership and management courses, will lead this course.

Course Objectives:

  • To learn how to conduct a risk assessment to identify potential hazards
  • To acknowledge the importance of clarity of purpose in planning activities
  • To review my own ability to lead a team through a complex activity
  • To get familiar with the key points of health and safety policies and procedures
  • To make use of quantitative methods to solve management problems
  • To learn about personal development planning to establish clear aims and objectives

At the end of this training course, delegates will be able to improve their levels of motivation and enhance their performance in the workplace. They will also be able to evaluate strategies to overcome barriers to effective managerial communication and interpersonal skills.

Delegates can also choose from our popular ILM Level 4 courses such as ILM Level 4 Award in Leadership, ILM Level 4 Diploma in Leadership and Management, ILM Level 4 Diploma in Principles of Leadership and Management, and ILM Level 4 NVQ Diploma in Management.

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What's included in this ILM course?

  • Delegate pack consisting of course notes and exercises
  • Courseware
  • Experienced Instructor

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Why choose us

Ways to take this course

Our easy to use Virtual platform allows you to sit the course from home with a live instructor. You will follow the same schedule as the classroom course, and will be able to interact with the trainer and other delegates.

Our fully interactive online training platform is compatible across all devices and can be accessed from anywhere, at any time. All our online courses come with a standard 90 days access that can be extended upon request. Our expert trainers are constantly on hand to help you with any questions which may arise.

This is our most popular style of learning. We run courses in 1200 locations, across 200 countries in one of our hand-picked training venues, providing the all important ‘human touch’ which may be missed in other learning styles.

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Highly experienced trainers

All our trainers are highly qualified, have 10+ years of real-world experience and will provide you with an engaging learning experience.

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State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible

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Small class sizes

We limit our class sizes to promote better discussion and ensuring everyone has a personalized experience

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Great value for money

Get more bang for your buck! If you find your chosen course cheaper elsewhere, we’ll match it!

This is the same great training as our classroom learning but carried out at your own business premises. This is the perfect option for larger scale training requirements and means less time away from the office.

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Tailored learning experience

Our courses can be adapted to meet your individual project or business requirements regardless of scope.

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Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

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Team building opportunity

This gives your team a great opportunity to come together, bond, and discuss, which you may not get in a standard classroom setting.

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Monitor employees progress

Keep track of your employees’ progression and performance in your own workspace.

What our customers are saying

Frequently asked questions

FAQ's

A healthy and safe environment helps to protect employees and customers in the workplace. Looking healthy and safe makes an excellent impact on others. Without it, people will feel unsafe working there, which will increase your costs and reduce productivity.
There are no formal prerequisites to attend this ILM Level 4 Certificate in Principles of Leadership and Management training course.
This ILM Level 4 Certificate in Principles of Leadership and Management training course is intended for anyone who wants to gain in-depth knowledge of leadership and management. However, new and aspiring heads of departments, middle managers, and regional team leaders will get extra benefits by attending this course.
Management is an important part of achieving your organization's desired goal. Without management, your organisation will face various problems, such as issues in planning, organising, directing, staffing, and controlling.
Management skills are very effective in the organisation for increasing production, improving communication, better organising tasks, reducing loss, and more.
During this training course, you will learn various advanced topics on leadership and management, such as developing an individual's mental toughness, managing finances, managing a healthy and safe environment, planning and leading a complex team activity, and more.
This ILM Level 4 Certificate in Principles of Leadership and Management training course is specially tailored by experienced trainers who hold years of experience in teaching. This course covers all the essential topics that can help you to lead and manage your team and organisation effectively to get the best output.
The price for ILM Level 4 Certificate in Principles of Leadership and Management certification in the United Kingdom starts from £2495
The Knowledge Academy is the Leading global training provider in the world for ILM Level 4 Certificate in Principles of Leadership and Management.
Please see our ILM Level 4 courses available in the United Kingdom

Why choose us

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Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

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Trusted & Approved

The Knowledge Academy is an Approved Centre for ILM

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Many delivery methods

Flexible delivery methods are available depending on your learning style.

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High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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