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Please Note: This is an Evening Class
This class starts at 5:30pm and finishes at 10:30pm
The BCS Modelling Business Processes training course concentrates on improving the delegates’ ability to analyse and improve business processes through the use of practical business analysis techniques. Furthermore, this course shows delegates how to implement varying process modelling strategies, including the organisational view and more detailed models.
This course covers modelling approaches towards change, which are used to accomplish heightened quality of services and improved efficiency. By attending this course, delegates will acquire business operations knowledge that can be subsequently used to analyse systems and identify where improvement is needed. They will be fully prepared to assist the progress of change in a practical manner. Fundamental modelling process skills will be developed as well as a range of frameworks that they can implement in their own department.
There are a number of objectives associated with this course. It is expected that by the end of this Modelling Business Processes training course, delegates will be able to:
● Discuss business process improvement concepts and procedures
● Analyse business operations and evaluate their objectives and efficiency
● Investigate processes and how job roles are performed
● Implement measures to achieve process improvement
● Interpret structures for remodelling processes
Evening Classes start at 5:30pm and will last for five hours, delegates will be in class until 10:30pm
The content of this training course covers a range of subjects to provide delegates with a broad understanding of Modelling Business Processes.
Context for Business Process Modelling
The purpose of business process modelling
The process for business process modelling
Approaches to business process modelling
Hierarchy of business processes
Differences between the process and functional view of a business
Relationships between processes
Developing an organisational view of processes
Modelling the Business Processes
Modelling as-is business processes
What causes business processes
Outcomes from business processes
Timelines for business processes
Business process measures
Documenting steps to complete tasks
Documenting business rules
Task performance measures
Evaluating and Improving Business Processes
Identifying problems with the as-is business processes
Analysing the process flow
Analysing the handoffs
Staff performance issues
Challenging business rules
Modelling the to-be business processes
Approaches to business process improvement
Integration of business process modelling and requirements definition
Issues with implementation
Managing change implementation
This Modelling Business Processes training course is suitable for anyone interested in understanding modelling processes, analysis methods, and how to implement such methods.
There are no formal requirements for Modelling Business Processes, however some practical Business Analysis experience would be useful. Professionals who may benefit from this training course include Business Analysts, Business Managers, Project Managers, Change Managers, and individuals who belong to any of the aforementioned teams.
A reading list for this training course will be provided. We recommend reading some of the material prior to starting the training course in order to get the best from your Modelling Business Processes experience.
The course includes the BCS Certificate in Modelling Business Processes exam.
The exam follows this format:
● 1 hour in duration
● Essay style
● 50% required to pass
● Open book
● Scenario based
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Trusted & Approved
Our Business Analysis training is accredited by BCS
Various delivery methods
Flexible delivery methods are available depending on your learning style.
Resources are included for a comprehensive learning experience.
"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"
Joshua Davies, Thames Water
"...the trainer for this course was excellent. I would definitely recommend (and already have) this course to others."
Diane Gray, Shell
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