Retired: Microsoft Teams Voice Engineer MS720 Overview

Microsoft Teams Voice Engineer MS720​ Course Outline

Module 1: Plan and Configure Teams Phone

  • Plan for Teams Phone
  • Plan and Optimise Network Performance for Teams Phone
  • Migrate Voice Services from Skype for Business Server to Teams
  • Configure Teams Phone
  • Configure Auto Attendants and Call Queues
  • Configure and Deploy Direct Routing
  • Extend Teams Phone with Additional Services

Lab: Prepare the Lab Environment

  • Configure Lab Environment
  • Assign Permissions
  • Validate and Manage Licenses
  • Setup PowerShell for Microsoft Teams Administration

Lab: Configure Environment for Teams Phone

  • Evaluate Network Requirements with the Network Planner
  • Use the Teams Network Assessment Tool
  • Configure a Basic Network Topology for Dynamic Emergency Calling
  • Configure Voice Policies
  • Prepare Users for Calling
  • Configure Audio Conferencing Settings
  • Configure Call Queues and Auto Attendants

Module 2: Manage Teams Phone

  • Configure and Manage Voice Users
  • Configure, Deploy, and Manage Teams Devices
  • Monitor and Troubleshoot Teams Phone

Lab: Manage Teams Phone Environment

  • Manage Voice Users
  • Manage Teams Devices
  • Monitor and Troubleshoot Teams Phone

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Who should attend this Microsoft Teams Voice Engineer MS720 Course?

The Microsoft Teams Voice Engineer MS720 Course is designed to provide professionals with the skills and knowledge necessary to design, implement, and handle voice solutions employing Microsoft Teams. It can be beneficial for professionals, including:

  • Unified Communications Engineers
  • Network Engineers
  • VoIP Engineers
  • Technical Consultants
  • Microsoft Teams Administrators
  • Collaboration Solution Architects
  • Technical Consultants

Prerequisites of the Microsoft Teams Voice Engineer MS720 Course

There are no formal prerequisites for this Microsoft Teams Voice Engineer MS720 Course.

Microsoft Teams Voice Engineer MS720 Course Overview

The Microsoft Teams Voice Engineer MS720 Course is a specialised segment of Microsoft 365 Training, focusing on the integration and management of voice capabilities within Microsoft Teams. As businesses increasingly rely on Microsoft 365 tools for collaboration and communication, understanding these features becomes vital. This course delves into the technical aspects of voice communication in Teams, an essential component of modern digital workplaces.

In today's interconnected work environment, proficiency in Microsoft Teams voice functionalities is crucial. The course is particularly beneficial for IT professionals, network engineers, and communication specialists who aim to master Microsoft 365 Courses. These professionals are responsible for implementing, managing, and troubleshooting voice solutions in Microsoft Teams, making this knowledge indispensable for their roles.

This 3-day training provided by the Knowledge Academy is an intensive and focused approach to certification. Delegates will receive hands-on experience and expert guidance, essential for mastering this Course. The training will equip them with the skills needed to efficiently manage voice solutions in Microsoft Teams, enhancing their capabilities within the Microsoft 365 suite.

Course Objectives:

  • To provide a comprehensive understanding of voice features in Microsoft Teams
  • To equip delegates with skills for configuring and managing voice settings and policies
  • To enable hands-on experience in troubleshooting voice-related issues in Teams
  • To prepare participants for the certification in voice engineering
  • To enhance knowledge in integrating external voice services with Microsoft Teams
  • To ensure delegates are up to date with the latest advancements in Microsoft Teams voice technologies

Upon completion of the Microsoft Teams Voice Engineer MS720 Course, delegates will have a thorough understanding and practical skills in managing Microsoft Teams voice functionalities. This accomplishment will not only bolster their technical expertise but also significantly increase their value in the evolving digital workplace.

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What’s included in this Microsoft Teams Voice Engineer MS720 Course?

  • World-Class Training Sessions from Experienced Instructors 
  • Digital Delegate Pack

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Why choose us

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Retired: Microsoft Teams Voice Engineer MS720. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's Retired: Microsoft Teams Voice Engineer MS720, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

What our customers are saying

Retired: Microsoft Teams Voice Engineer MS720 FAQs

Teams Voice is a component of Microsoft Teams that substitutes the UTD campus's existing VOIP phone system.
There are no formal prerequisites to attend this Microsoft Teams Voice Engineer MS720 Training course.
This Microsoft Teams Voice Engineer MS-720 Training course is ideal for anyone who wants to learn how to plan, design, configure, maintain, and troubleshoot integrated communication solutions at an organisation.
A Microsoft Teams Voice Engineer's role is to plan, build, set up, manage, and troubleshoot an organisation's integrated communications system. They must be able to transform business needs into communication solution technical architecture and designs.
During this 3-day training course, you will learn how to plan for and configure Teams phones, including calling plans, direct routing, auto attendants, call queues, operator connect, and how to extend Teams phones with additional services.
Yes, this training course has been accredited by Microsoft Gold Partner.
The training fees for Retired: Microsoft Teams Voice Engineer MS720 certification in Canada starts from CAD9995
The Knowledge Academy is the Leading global training provider for Retired: Microsoft Teams Voice Engineer MS720.
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Why choose us

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Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

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Trusted & Approved

The Knowledge Academy are a Microsoft Silver Partner and are therefore fully accredited.

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Many delivery methods

Flexible delivery methods are available depending on your learning style.

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High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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