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Duration: 1 Days*
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Oracle Order Management is an order-to-cash solution that provides capabilities for users, customers, partners, and employees to select the right service and products and negotiate the best price. With the help of Oracle order management enhance customer service, reduce order processing costs, and increase revenue.
This course describes how to manage the order fulfilment process. In this course, delegates will learn how to create and manage customer accounts. They will also learn how to create profile classes and assign profile classes to customer accounts. This course teaches delegates about entering sales order headers and sales order line items. In addition, they will learn how to check availability, schedule orders, and apply changes for freight.
This 1-day course explains booking, releasing, and picking orders, shipping order, and confirming delivery. Delegates will learn about entering fast orders and managing orders, including changing and cancelling orders. They will also go through inquiring on or amending a pricelist, querying and processing order returns. Delegates will acquire knowledge of running standard reports, generating invoice and credit notes using auto invoice. Delegates will go through querying and printing invoices and credit notes.
Module 1: Introduction to Oracle Order Management
Module 2: Sales Orders
Module 3: Returns
Module 4: Cancellation of Orders and Returns
Module 5: Copying Orders
Module 6: Querying Orders or Returns
Module 7: Generating Invoices and Credit Notes
Module 8: Printing Invoices and Credit Notes
Module 9: Pricelists
Module 10: Mass Changes
Module 11: Holds
Module 12: Backorders
Module 13: Drop Shipments
Module 14: Order Management Setup
Module 15: Managing Customers
There are no formal prerequisites for this course.
Anyone can attend this course.
Duration: 1 Days*
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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"
Joshua Davies, Thames Water
"...the trainer for this course was excellent. I would definitely recommend (and already have) this course to others."
Diane Gray, Shell