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Oracle R12 Order Management Training - Australia

Key points about this course


Duration: 1 Days*

Support: 24/7

Dates & Prices Enquire
  • Learn how to create and manage customer accounts.
  • Gain knowledge of how to enter sales order headers and sales order line items.
  • Learn how to generate invoice and credit notes using Auto Invoice.

Available delivery methods for this course

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Classroom

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Live Virtual

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Online

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In-house

Course Information

Oracle R12 Order Management Training Course Overview

Oracle Order Management is an order-to-cash solution that provides capabilities for users, customers, partners, and employees to select the right service and products and negotiate the best price. With the help of Oracle order management enhance customer service, reduce order processing costs, and increase revenue.

This course describes how to manage the order fulfilment process. In this course, delegates will learn how to create and manage customer accounts. They will also learn how to create profile classes and assign profile classes to customer accounts.  This course teaches delegates about entering sales order headers and sales order line items. In addition, they will learn how to check availability, schedule orders, and apply changes for freight. 

This 1-day course explains booking, releasing, and picking orders, shipping order, and confirming delivery. Delegates will learn about entering fast orders and managing orders, including changing and cancelling orders. They will also go through inquiring on or amending a pricelist, querying and processing order returns. Delegates will acquire knowledge of running standard reports, generating invoice and credit notes using auto invoice. Delegates will go through querying and printing invoices and credit notes.

Oracle R12 Order Management Training  Course Outline

Module 1: Introduction to Oracle Order Management

  • Sales Orders
  • Returns
  • Cancellations
  • Copying Orders
  • Querying Orders or Returns
  • Generating Invoices and Credit Notes
  • Pricelists
  • Mass Changes
  • Holds
  • Integration with Other Modules
  • Folder Functionality

Module 2: Sales Orders

  • Standard Orders
  • Quick Orders
  • Standard Orders without Locators
  • Quick Orders without Locators
  • Standard Orders with Locators
  • Quick Orders without Locators

Module 3: Returns

  • Returns with Inventory Receipt
  • Returns without Inventory Receipt

Module 4: Cancellation of Orders and Returns

  • Cancelling Individual Order or Return Lines
  • Cancelling Entire Orders or Returns

Module 5: Copying Orders

  • Copying Orders
  • Quick Copy
  • Header Copy
  • Lines Copy
  • Pricing Options Copy
  • Copying Lines from One Order to Another

Module 6: Querying Orders or Returns

  • Run a Query Using Order Organiser
  • Saving a Query
  • Re-running a Saved Query
  • Deleting a Particular Order

Module 7: Generating Invoices and Credit Notes

  • Running the Auto Invoice Process
  • Querying Invoices and Credit Notes

Module 8: Printing Invoices and Credit Notes

  • Run the Print Request
  • Monitor the Print Request

Module 9: Pricelists

  • Creating a Pricelist
  • Maintaining Pricelists
  • Price Adjustments Using the Price List Setup Screen
  • Price Adjustments Using the Adjust Price List Screen
  • Additions Using the Price List Setup Screen
  • Additions Using the Add Items to Price List Screen
  • Copying a Price List to Create a New Price List

Module 10: Mass Changes

  • Mass Changes at Order Header Level
  • Mass Changes at Order Line Level

Module 11: Holds

  • Applying Holds
  • View Orders that are on Hold Source
  • View Hold History
  • Define a Hold Source
  • Apply a Hold to a Single Existing Order or Return
  • Apply a Hold to Multiple Order Lines or Return Lines
  • Releasing Holds
  • View or Release a Hold Source
  • Release a Single Existing Order or Return
  • Release a Specific Order Line or Return Line
  • Release Multiple Orders or Returns
  • Release Multiple Order or Return Lines
  • Release Multiple Order or Return Lines for Expired Holds
  • Reports

Module 12: Backorders

  • Check Status of Backordered Lines
  • Pick Release Backordered Items
  • Invoice Backordered Items
  • Backorder Reports

Module 13: Drop Shipments

  • Processing a Drop Shipment Order
  • Generate a Purchase Order
  • Receipt the Purchase Order
  • Invoice the Customer
  • Drop Shipment Returns

Module 14: Order Management Setup

  • Shipping Execution Roles
  • Copy an Existing Shipping Execution Role
  • Grant a Shipping Execution Role to a User
  • Charges Set Up
  • Set Up a Transaction Type Line
  • Set Up a Transaction Type Order

Module 15: Managing Customers

  • Find/Create/Amend/Merge Customer Accounts
  • Create a Customer Profile Class

Prerequisites

There are no formal prerequisites for this course.

Audience

Anyone can attend this course.

Please arrive at the venue at 8:45am.
There are no formal prerequisites for this course.
Anyone can attend this course.
We are able to provide support via phone & email prior to attending, during and after the course.
Delegate pack consisting of course notes and exercises, Manual, Experienced Instructor, and Refreshments
This course is 1 day.
Once your booking has been placed and confirmed, you will receive an email which contains your course location, course overview, pre-course reading material (if required), course agenda and payment receipts
The price for Oracle R12 Order Management Training certification in Australia starts from $2569
The Knowledge Academy is the Leading global training provider in the world for Oracle R12 Order Management Training.
Please see our Oracle Training courses available in Australia
  • Delegate pack consisting of course notes and exercises
  • Manual
  • Experienced Instructor
  • Refreshments

Key points about this course


Duration: 1 Days*

Support: 24/7

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Oracle R12 Order Management Training Dates & Prices

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Fri 13th Mar 2020
Places available
$3295
Perth
Fri 20th Mar 2020
Places available
$3995
Adelaide
Fri 20th Mar 2020
Places available
$3995
Melbourne
Fri 20th Mar 2020
Places available
$3695
Canberra
Fri 20th Mar 2020
Places available
$3695
Sydney
Fri 20th Mar 2020
Places available
$3695
Brisbane
Fri 20th Mar 2020
Places available
$3995
Fri 3rd Apr 2020
Places available
$3295
Fri 15th May 2020
Places available
$3295
Melbourne
Fri 15th May 2020
Places available
$3695
Canberra
Fri 15th May 2020
Places available
$3695
Sydney
Fri 15th May 2020
Places available
$3695
Brisbane
Fri 15th May 2020
Places available
$3995
Perth
Fri 15th May 2020
Places available
$3995
Adelaide
Fri 15th May 2020
Places available
$3995
Fri 12th Jun 2020
Places available
$3295
Canberra
Fri 17th Jul 2020
Places available
$3695
Sydney
Fri 17th Jul 2020
Places available
$3695
Brisbane
Fri 17th Jul 2020
Places available
$3995
Perth
Fri 17th Jul 2020
Places available
$3995
Adelaide
Fri 17th Jul 2020
Places available
$3995
Fri 17th Jul 2020
Places available
$3295
Melbourne
Fri 17th Jul 2020
Places available
$3695
Fri 14th Aug 2020
Places available
$3295
Fri 11th Sep 2020
Places available
$3295
Sydney
Fri 18th Sep 2020
Places available
$3695
Brisbane
Fri 18th Sep 2020
Places available
$3995
Perth
Fri 18th Sep 2020
Places available
$3995
Adelaide
Fri 18th Sep 2020
Places available
$3995
Melbourne
Fri 18th Sep 2020
Places available
$3695
Canberra
Fri 18th Sep 2020
Places available
$3695
Fri 16th Oct 2020
Places available
$3295
Fri 13th Nov 2020
Places available
$3295
Perth
Fri 20th Nov 2020
Places available
$3995
Adelaide
Fri 20th Nov 2020
Places available
$3995
Melbourne
Fri 20th Nov 2020
Places available
$3695
Canberra
Fri 20th Nov 2020
Places available
$3695
Sydney
Fri 20th Nov 2020
Places available
$3695
Brisbane
Fri 20th Nov 2020
Places available
$3995
Fri 4th Dec 2020
Places available
$3295

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Key points about this course


Duration: 1 Days*

Support: 24/7


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