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Implementing And Managing Windows 10 (M20697-1) - Australia

Key points about this course

Duration: 5 Days*

Exam: Configuring Windows Devices

Accredited: Yes

Support: 24/7

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  • Learn to implement name resolution and wireless network connectivity.
  • Gain knowledge on how to manage disks, partitions, volumes, and storage spaces.
  • Develop your skills of monitoring Windows 10, events, reliability and performance.

Available delivery methods for this course

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Course Information

Implementing and Managing Windows 10 (M20697-1C) Overview

The Implementing and Managing Windows 10 training course has been designed to aid Information Technology professionals who frequently use Windows 10 and its features. This Microsoft Windows training course has a duration of five days, and during this time training will cover twelve modules in total, allowing delegates to receive a wide-ranging and in-depth understanding Windows 10. Specifically, training will cover the actions of installing, deployment, and managing Windows 10 desktops and devices within a corporate Windows Server domain setting.


Our experienced trainers, during interactive and engaging training sessions, will impart valuable practical skills to the delegates, which they will be capable of applying immediately after completion of the course. Vital skills include installing and customising Windows 10 operating systems and applications, configuring security for data, networks, and devices, and organising remote and local network storage and connectivity. 

Implementing and Managing Windows 10 (M20697-1C) Outline

This Implementing and Managing Windows 10 training course covers the following modules: 

Module 1: Overview of Windows 10

  • Introducing Windows 10

  • Navigating the Windows 10 User Interface

Lab: Navigating and Customising the User Interface

  • Navigating the Windows 10 User Interface

  • Configuring Start

  • Configuring the Desktop


Module 2: Installing Windows 10

  • Installing Windows 10

  • Upgrading to Windows 10

Lab: Installing Windows 10

  • Upgrading Windows 7 to Windows 10

  • Migrating User Settings


Module 3: Configuring Your Device

  • Overview of Tools You Can Use to Configure Windows 10

  • Common Configuration Options

  • Managing User Accounts

  • Using OneDrive

Lab: Configuring Windows 10

  • Using the Settings App

  • Using Control Panel

  • Using Windows PowerShell

  • Using GPOs

Lab: Synchronising Settings with OneDrive

  • Connecting a Microsoft Account

  • Synchronising Settings between Devices

Module 4: Configuring Network Connectivity

  • Configuring IP Network Connectivity

  • Implementing Name Resolution

  • Implementing Wireless Network Connectivity

  • Overview of Remote Access

Lab: Configuring Network Connectivity

  • Verifying and Testing IPv4 Settings

  • Configuring Automatic IPv4 Settings

  • Configuring and Testing Name Resolution


Module 5: Managing Storage

  • Overview of Storage Options

  • Managing Disks, Partitions, and Volumes

  • Maintaining Disks and Volumes

  • Managing Storage Spaces

Lab: Managing Storage

  • Adding a Disk

  • Creating a Simple Volume

  • Compressing a Folder

  • Enabling Disk Quotas

  • Creating a Storage Space


Module 6: Managing Files and Printers

  • Overview of File Systems

  • Configuring and Managing File Access

  • Configuring and Managing Shared Folders

  • Work Folders

  • Managing Printers

Lab: Configuring and Managing Permissions and Shares

  • Creating, Managing, and Sharing a Folder

  • Using Conditions to Control Access and Effective Permissions

Lab: Configuring and Using Work Folders

  • Configuring Work Folders

Lab: Installing and Managing a Printer

  • Managing and Using a Printer


Module 7: Managing Apps in Windows 10

  • Overview of Providing Apps to Users

  • The Windows Store

  • Web Browsers

Lab: Installing and Updating Apps from the Windows Store

  • Sideloading an App

  • Signing In with a Microsoft Account

  • Installing and Updating Windows Store Apps

Lab: Configuring Windows 10 Web Browsers

  • Configuring and Using Microsoft Edge

  • Configuring and Using Internet Explorer


Module 8: Managing Data Security

  • Overview of Data-Related Security Threats

  • Securing Data with EFS

  • Implementing and Managing BitLocker

Lab: Managing Data Security

  • Using EFS

  • Using BitLocker


Module 9: Managing Device Security

  • Using Security Settings to Mitigate Threats

  • Configuring UAC

  • Configuring Application Restrictions

Lab: Managing Device Security

  • Creating Security Policies

  • Testing Security Policies

  • Configuring UAC Prompts

  • Configuring and Testing AppLocker


Module 10: Managing Network Security

  • Overview of Network-Related Security Threats

  • Windows Firewall

  • Connection Security Rules

  • Windows Defender

Lab: Managing Network Security

  • Creating and Testing Inbound Rules

  • Creating and Testing Outbound Rules

  • Creating and Testing Connection Security Rules

  • Configuring Windows Defender


Module 11: Troubleshooting and Recovery

  • Managing Devices and Drivers

  • Recovering Files

  • Recovering Devices

Lab: Troubleshooting and Recovery

  • Managing Device Drivers

  • Using File History to Recover Files

  • Using Previous Versions to Recover Files

  • Recovering a Device with a Restore Point

  • Using the Advanced Start-up Options to Recover a Device


Module 12: Maintaining Windows 10

  • Updating Windows

  • Monitoring Windows 10

  • Optimising Performance

  • Configuring Updates for a Single Device

  • Configuring Updates with GPOs

  • Monitoring Events

  • Monitoring Reliability and Performance

Who should attend?

This course is intended for IT professionals who are required to use Windows 10 within a business environment. The networks that these individuals work with are typically configured as Windows Server domain-based environments with managed access to Cloud Services and the Internet. This course would also prove useful for those who are employed as Device Support or Enterprise Desktop Support Technicians. This is because these professionals must deliver Tier 2 support to users running Windows 10 desktops and devices within Windows domain environments in medium to large enterprises.



There are several prerequisites associated with this Microsoft training course:

  • Understanding of Active Directory Domain Services (AD DS) principles, and the core concepts of AD DS management

  • Understanding of network fundamentals, such as TCP/IP, UDP, and DNS

  • Knowledge of Windows Server 2008 or 2012 fundamentals

  • Knowledge of certificate-based security

  • Familiarity with Windows client operating system essentials e.g. practical knowledge of Windows Vista, 7 or 8

Please arrive at the venue at 8:45am.
We are able to provide support via phone & email prior to attending, during and after the course.
Delegate pack consisting of course notes and exercises, Manual, Experienced Instructor, and Refreshments
This course is 5 day(s)
Once your booking has been placed and confirmed, you will receive an email which contains your course location, course overview, pre-course reading material (if required), course agenda and payment receipts
The price for Implementing and Managing Windows 10 (M20697-1) certification in Australia starts from $795
The Knowledge Academy is the Leading global training provider in the world for Implementing and Managing Windows 10 (M20697-1).

Implementing and Managing Windows 10 (M20697-1C) Exam

The exam that corresponds with this Microsoft course is the Configuring Windows Devices exam (Code 70-697). This is not included in the course fee and must be taken separately. This exam tests the ability to carry out technical tasks in the following areas:

  • Manage Identity

  • Plan desktop and device deployment

  • Plan and implement a Micrsoft InTune device management solution

  • Configure networking

  • Configure storage

  • Manage data access and protection

  • Manage remote access

  • Manage apps

  • Manage updates and recovery


Dates & Prices

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Mon 2nd Sep 2019
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Mon 9th Sep 2019
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Mon 16th Sep 2019
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Mon 30th Sep 2019
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Mon 30th Sep 2019
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Mon 14th Oct 2019
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Mon 21st Oct 2019
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Mon 28th Oct 2019
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Mon 18th Nov 2019
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Mon 25th Nov 2019
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Mon 25th Nov 2019
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Mon 9th Dec 2019
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Mon 16th Dec 2019
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Mon 16th Dec 2019
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How will you be funding your training?

Self funding

Company funding

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Key points about this course

Duration: 5 Days*

Exam: Configuring Windows Devices

Accredited: Yes

Support: 24/7

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Trusted & Approved

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Various delivery methods

Flexible delivery methods are available depending on your learning style.

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Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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"...the trainer for this course was excellent. I would definitely recommend (and already have) this course to others."

Diane Gray, Shell