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Course Information

Implementing and Managing Windows 10 Course Outline | M20697-1

This Implementing and Managing Windows 10 training course covers the following modules: 

Module 1: Overview of Windows 10

  • Introducing Windows 10
  • Navigating the Windows 10 User Interface

Lab: Navigating and Customising the User Interface

  • Navigating the Windows 10 User Interface
  • Configuring Start
  • Configuring the Desktop

Module 2: Installing Windows 10

  • Installing Windows 10
  • Upgrading to Windows 10

Lab: Installing Windows 10

  • Upgrading Windows 7 to Windows 10
  • Migrating User Settings

Module 3: Configuring Your Device

  • Overview of Tools You Can Use to Configure Windows 10
  • Common Configuration Options
  • Managing User Accounts
  • Using OneDrive

Lab: Configuring Windows 10

  • Using the Settings App
  • Using Control Panel
  • Using Windows PowerShell
  • Using GPOs

Lab: Synchronising Settings with OneDrive

  • Connecting a Microsoft Account
  • Synchronising Settings between Devices

Module 4: Configuring Network Connectivity

  • Configuring IP Network Connectivity
  • Implementing Name Resolution
  • Implementing Wireless Network Connectivity
  • Overview of Remote Access

Lab: Configuring Network Connectivity

  • Verifying and Testing IPv4 Settings
  • Configuring Automatic IPv4 Settings
  • Configuring and Testing Name Resolution

Module 5: Managing Storage

  • Overview of Storage Options
  • Managing Disks, Partitions, and Volumes
  • Maintaining Disks and Volumes
  • Managing Storage Spaces

Lab: Managing Storage

  • Adding a Disk
  • Creating a Simple Volume
  • Compressing a Folder
  • Enabling Disk Quotas
  • Creating a Storage Space

Module 6: Managing Files and Printers

  • Overview of File Systems
  • Configuring and Managing File Access
  • Configuring and Managing Shared Folders
  • Work Folders
  • Managing Printers

Lab: Configuring and Managing Permissions and Shares

  • Creating, Managing, and Sharing a Folder
  • Using Conditions to Control Access and Effective Permissions

Lab: Configuring and Using Work Folders

  • Configuring Work Folders

Lab: Installing and Managing a Printer

  • Managing and Using a Printer

Module 7: Managing Apps in Windows 10

  • Overview of Providing Apps to Users
  • The Windows Store
  • Web Browsers

Lab: Installing and Updating Apps from the Windows Store

  • Sideloading an App
  • Signing In with a Microsoft Account
  • Installing and Updating Windows Store Apps

Lab: Configuring Windows 10 Web Browsers

  • Configuring and Using Microsoft Edge
  • Configuring and Using Internet Explorer

Module 8: Managing Data Security

  • Overview of Data-Related Security Threats
  • Securing Data with EFS
  • Implementing and Managing BitLocker

Lab: Managing Data Security

  • Using EFS
  • Using BitLocker

Module 9: Managing Device Security

  • Using Security Settings to Mitigate Threats
  • Configuring UAC
  • Configuring Application Restrictions

Lab: Managing Device Security

  • Creating Security Policies
  • Testing Security Policies
  • Configuring UAC Prompts
  • Configuring and Testing AppLocker

Module 10: Managing Network Security

  • Overview of Network-Related Security Threats
  • Windows Firewall
  • Connection Security Rules
  • Windows Defender

Lab: Managing Network Security

  • Creating and Testing Inbound Rules
  • Creating and Testing Outbound Rules
  • Creating and Testing Connection Security Rules
  • Configuring Windows Defender

Module 11: Troubleshooting and Recovery

  • Managing Devices and Drivers
  • Recovering Files
  • Recovering Devices

Lab: Troubleshooting and Recovery

  • Managing Device Drivers
  • Using File History to Recover Files
  • Using Previous Versions to Recover Files
  • Recovering a Device with a Restore Point
  • Using the Advanced Start-up Options to Recover a Device

Module 12: Maintaining Windows 10

  • Updating Windows
  • Monitoring Windows 10
  • Optimising Performance
  • Configuring Updates for a Single Device
  • Configuring Updates with GPOs
  • Monitoring Events
  • Monitoring Reliability and Performance

 

The Knowledge Academy is a Microsoft Gold Partner, and therefore is fully accredited.

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Who should attend?

This course is intended for IT professionals who are required to use Windows 10 within a business environment. The networks that these individuals work with are typically configured as Windows Server domain-based environments with managed access to Cloud Services and the Internet. This course would also prove useful for those who are employed as Device Support or Enterprise Desktop Support Technicians. This is because these professionals must deliver Tier 2 support to users running Windows 10 desktops and devices within Windows domain environments in medium to large enterprises.

Prerequisites

There are several prerequisites associated with this Microsoft training course:

  • Understanding of Active Directory Domain Services (AD DS) principles, and the core concepts of AD DS management
  • Understanding of network fundamentals, such as TCP/IP, UDP, and DNS
  • Knowledge of Windows Server 2008 or 2012 fundamentals
  • Knowledge of certificate-based security
  • Familiarity with Windows client operating system essentials e.g. practical knowledge of Windows Vista, 7 or 8

Implementing and Managing Windows 10 Course Overview | M20697-1

This course provides students with the knowledge and skills required to install and configure Windows 10 desktops and devices in a corporate Windows Server domain environment. The skills that this course details include learning how to install and customize Windows 10 operating systems and apps, and configure local and remote network connectivity and storage. Students also will learn how to configure security for data, devices, and networks, and maintain, update, and recover Windows 10.

After completing this course, you will be able to:

  • Describe the important new features of Windows 10.
  • Install Windows 10.
  • Configure a device that is running Windows 10.
  • Configure network connectivity for a Windows 10 device.
  • Manage storage in Windows 10.
  • Manage folders and printers.
  • Manage apps.
  • Manage data security.
  • Manage device security.
  • Implement Windows 10 features to improve network security.
  • Restore files, roll back drivers, and recover Windows 10 devices.
  • Monitor and update Windows 10 devices.
 

The Knowledge Academy is a Microsoft Gold Partner, and therefore is fully accredited.

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Implementing and Managing Windows 10 Exam Information | M20697-1

Please Note: The exam for this course has been retired by Microsoft

What's included in this Microsoft Training Course?

  • Delegate pack consisting of course notes and exercises
  • Manual
  • Experienced Instructor
  • Refreshments

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Why choose us

Ways to take this course

Our easy to use Virtual platform allows you to sit the course from home with a live instructor. You will follow the same schedule as the classroom course, and will be able to interact with the trainer and other delegates.

Our fully interactive online training platform is compatible across all devices and can be accessed from anywhere, at any time. All our online courses come with a standard 90 days access that can be extended upon request. Our expert trainers are constantly on hand to help you with any questions which may arise.

This is our most popular style of learning. We run courses in 1200 locations, across 200 countries in one of our hand-picked training venues, providing the all important ‘human touch’ which may be missed in other learning styles.

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Highly experienced trainers

All our trainers are highly qualified, have 10+ years of real-world experience and will provide you with an engaging learning experience.

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State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible

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Small class sizes

We limit our class sizes to promote better discussion and ensuring everyone has a personalized experience

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Great value for money

Get more bang for your buck! If you find your chosen course cheaper elsewhere, we’ll match it!

This is the same great training as our classroom learning but carried out at your own business premises. This is the perfect option for larger scale training requirements and means less time away from the office.

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Tailored learning experience

Our courses can be adapted to meet your individual project or business requirements regardless of scope.

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Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

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Team building opportunity

This gives your team a great opportunity to come together, bond, and discuss, which you may not get in a standard classroom setting.

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Monitor employees progress

Keep track of your employees’ progression and performance in your own workspace.

What our customers are saying

Retired: Implementing and Managing Windows 10 M20697-1 FAQs

FAQ's

Please arrive at the venue at 8:45am.
We are able to provide support via phone & email prior to attending, during and after the course.
Delegate pack consisting of course notes and exercises, Manual, Experienced Instructor, and Refreshments
This course is 3 days.
Once your booking has been placed and confirmed, you will receive an email which contains your course location, course overview, pre-course reading material (if required), course agenda and payment receipts
The price for Retired: Implementing and Managing Windows 10 M20697-1 certification in Australia starts from AUD6995
The Knowledge Academy is the Leading global training provider for Retired: Implementing and Managing Windows 10 M20697-1.

Why choose us

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Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

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Trusted & Approved

The Knowledge Academy are a Microsoft Silver Partner and therefore fully accredited.

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Many delivery methods

Flexible delivery methods are available depending on your learning style.

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High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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