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Microsoft Technical

Administering System Center Configuration Manager And Intune (M20696)

Available delivery methods for this course:




Live Virtual

Accredited:YesAccrediting body:Microsoft Certifications (Microsoft Partner) Enquire See Prices

Course Information

Administering System Center Configuration Manager and Intune Outline

This course will cover the following content:

Module 1: Managing Computers and Mobile Devices in the Enterprise

  • Overview of systems management by using enterprise-management solutions

  • Overview of the Configuration Manager architecture

  • Overview of the Configuration Manager administrative tools

  • Tools for monitoring and troubleshooting a Configuration Manager site

  • Introduction to queries and reports

  • Lab : Exploring the Configuration Manager tools

  • Lab : Creating queries, and configuring Reporting Services


Module 2: Preparing the Management Infrastructure to Support PCs and Mobile Devices

  • Configuring site boundaries and boundary groups

  • Configuring resource discovery

  • Configuring the Exchange Server Connector for mobile-device management

  • Configuring user and device collections

  • Lab : Configuring boundaries and resource discovery

  • Lab : Configuring user and device collections


Module 3: Deploying and Managing Clients

  • Overview of the Configuration Manager client

  • Deploying the Configuration Manager client

  • Configuring and monitoring client status

  • Managing client settings in Configuration Manager

  • Lab : Deploying the Microsoft System Center Configuration Manager client software

  • Lab : Configuring and monitoring client status

  • Lab : Managing Client Settings


Module 4: Managing Inventory for PCs and Applications

  • Overview of inventory collection

  • Configuring hardware and software inventory

  • Managing inventory collection

  • Configuring software metering

  • Configuring and managing Asset Intelligence

  • Lab : Configuring and managing inventory collection

  • Lab : Configuring software metering

  • Lab : Configuring and managing Asset Intelligence

  • Preparing the site for Asset Intelligence

  • Configuring Asset Intelligence

  • Monitoring license agreements by using Asset Intelligence

  • Viewing Asset Intelligence reports


Module 5: Distributing and Managing Content used for Deployments

  • Preparing the infrastructure for content management

  • Distributing and managing content on distribution points

  • Lab : Distributing and managing content for deployments

  • Installing a new distribution point

  • Managing content distribution


Module 6: Deploying and Managing Applications

  • Overview of application management

  • Creating applications

  • Deploying applications

  • Managing applications

  • Deploying virtual applications by using System Center Configuration Manager (optional)

  • Deploying and managing Windows Store apps

  • Lab : Creating and deploying applications

  • Installing and configuring the Application Catalog roles

  • Creating applications with requirements

  • Deploying applications

  • Lab : Managing application supersedence and removal

  • Managing application supersedence

  • Uninstalling the Excel Viewer application

  • Lab : Deploying virtual applications by using Configuration Manager (Optional)

  • Configuring support for Microsoft Application Virtualization (App-V)

  • Deploying virtual applications

  • Lab : Using Configuration Manager to deploy Windows Store apps

  • Configuring support for sideloading Windows Store apps

  • Configuring a Windows Store app

  • Deploying Windows 10 apps to users


Module 7: Maintaining software updates for managed PCs

  • The software updates process

  • Preparing a Configuration Manager site for software updates

  • Managing software updates

  • Configuring automatic deployment rules

  • Monitoring and troubleshooting software updates

  • Lab : Configuring the site for software updates

  • Configuring and synchronizing the software-update point

  • Lab : Deploying and managing software updates

  • Determining software-update compliance

  • Deploying software updates to clients

  • Configuring automatic deployment rules


Module 8: Implementing Endpoint Protection for managed PCs

  • Overview of Endpoint Protection in Configuration Manager

  • Configuring, deploying, and monitoring Endpoint Protection policies

  • Lab : Implementing Microsoft System Center Endpoint Protection

  • Configuring the System Center Endpoint Protection point and client settings

  • Configuring and deploying Endpoint Protection policies

  • Monitoring Endpoint Protection


Module 9: Managing compliance and secure data access

  • Overview of compliance settings

  • Configuring compliance settings

  • Viewing compliance results

  • Managing resource and data access

  • Lab : Managing compliance settings

  • Managing configuration items and baselines

  • Viewing compliance settings and reports

  • Configuring remediation in compliance settings

  • Using compliance information to create collections


Module 10: Managing operating-system deployments

  • An overview of operating-system deployment

  • Preparing a site for operating-system deployment

  • Deploying an operating-system

  • Lab : Preparing a site for operating-system deployment

  • Managing the site system roles used to support operating-system deployment

  • Managing packages to support operating-system deployment

  • Lab : Deploying operating-system images for bare-metal installations

  • Preparing the operating-system image

  • Creating a task sequence to deploy an image

  • Deploying an image


Module 11: Mobile device management using Configuration Manager and Microsoft Intune

  • Overview of mobile-device management

  • Managing mobile devices with on-premises infrastructure

  • Managing mobile devices by using Configuration Manager and Intune

  • Managing settings and protecting data on mobile devices

  • Deploying applications to mobile devices

  • Lab : Managing mobile devices with on-premises infrastructure

  • Preparing Configuration Manager prerequisites for on-premises mobile-device management

  • Enrolling and configuring a Windows Phone 10 mobile device


Module 12: Managing and maintaining a Configuration Manager site

  • Configuring role-based administration

  • Configuring remote tools

  • Overview of Configuration Manager site maintenance

  • Performing backup and recovery of a Configuration Manager site

  • Lab : Configuring role-based administration

  • Configuring a new scope for Toronto administrators

  • Configuring a new administrative user

  • Lab : Configuring Remote Tools

  • Configuring the Remote Tools client settings and permissions

  • Managing desktops by using Remote Control

  • Lab : Maintaining a Configuration Manager site

  • Configuring maintenance tasks in Configuration Manager

  • Configuring the site backup

  • Backup Site Server task

  • Recovering a site from a backup

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Administering System Center Configuration Manager and Intune Overview

This 5 day Administering System Center Configuration Manager and Intune training is a trainer-led course that aims to provide candidates with hands-on experience in configuring and managing clients and devices. Throughout the course delegates will learn how to manage software, monitor hardware and software inventory, and integrate Intune.


The Knowledge Academy are a Microsoft Silver Partner, therefore this Administering System Center Configuration Manager and Intune training course is fully accredited.

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Who should attend?

This course is designed for experienced IT professionals to deploy, manager, and maintain PCs, devices, and applications across all sizes of organisation.



In order to enroll on this course, candidates must have knowledge of the following:

  • Networking fundamentals, including common networking protocols, topologies, hardware, media, routing, switching, and addressing

  • Active Directory Domain Services (AD DS) principles and fundamentals of AD DS management

  • Installation, configuration, and troubleshooting for Windows-based personal computers.

  • Basic concepts of public key infrastructure (PKI) security

  • Basic understanding of scripting and Windows PowerShell syntax

  • Basic understanding of Windows Server roles and services

  • Basic understanding of the configuration options for iOS, Android, and Windows Mobile device platforms


In order to achieve this level of knowledge candidates can attend the Installing and Configuring Windows 10 (M20697-1) course, the Deploying and Managing Windows 10 Using Enterprise Services (M20697-2) course, and Administering Windows Server 2012 (M20411) course.

Administering System Center Configuration Manager and Intune Examination

This Administering System Center Configuration Manager and Intune 70-696 examination with cover the following areas:

  • Deploy and manage virtual applications (10–15%)

  • Deploy and manage desktop and mobile applications (15–20%)

  • Plan and implement software updates (15–20%)

  • Manage compliance and Endpoint Protection settings (15–20%)

  • Manage Configuration Manager clients (15–20%)

  • Manage inventory using Configuration Manager (10–15%)

  • Provision and manage mobile devices (10–15%)

Administering System Center Configuration Manager and Intune (M20696) FAQs

Yes, this course trains delegates for the exam 70-696. However, it is important to note that this examination is not included with the fee of the training course and must be taken separately.
Yes, The Knowledge Academy is accredited for this Microsoft course.
Administering System Center Configuration Manager and Intune M20696 has a duration of 5 days.
This training course begins at 9am and finishes at 5pm each day. Delegates should arrive at the venue for 8:45am.

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Some of our clients

"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

"...the trainer for this course was excellent. I would definitely recommend (and already have) this course to others."

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