Course information

Microsoft Outlook Masterclass Outline

Module 1: Email Model

  • Outlook Inbox
  • Working in Email
  • Replying
  • Contacts Screen
  • Advantages of Using Email
  • Email Etiquette
  • Email Viruses
  • Digital Signatures

Module 2: Getting Started with Outlook

  • Outlook Components
  • Inbox Ribbons and Calendar Ribbons
  • Folder View and Reading Pane
  • Accessing the Reading Pane
  • Message Options Ribbon
  • Moving Objects to a Folder
  • Folders and QAT
  • Adding Importance
  • Requesting Delivery Receipts
  • CC and BCC
  • Add Comments
  • Related Messages

Module 3: Working with Attachments

  • Inserting File Attachments
  • Attaching Items
  • Opening Attachments
  • Saving Attachments

Module 4: Flagging Messages

  • Message Flags
  • Flagging Messages in Message List
  • Sending Messages with a Flag
  • Reminders
  • Changing the Default Quick Click Flag

Module 5: Junk Email

  • Junk Email Overview
  • Spamming
  • Phishing
  • Junk Mail Options
  • Mark Messages as Junk Mail
  • Mark Messages and Senders as Safe
  • Deleting Junk Emails

Module 6: Working with the Calendar

  • Calendar Overview
  • Calendar Arrangement
  • Time Zones
  • Create New Calendar
  • Working with Multiple Calendars
  • Weather

Module 7: People

  • People View
  • New Contact Group
  • Remove Members of Contact Group

Module 8: Tasks

  • To Do Bar
  • Creating Tasks
  • Task Views
  • Deleting and Printing

Module 9: Working with Rules

  • Rules Overview
  • Creating a New Rule
  • Creating a New Rule from a Template
  • Renaming a Rule
  • Testing the Rule
  • Managing Existing Rules

Module 10: Scheduling Meetings

  • Creating a New Appointment
  • Creating a New Meeting
  • Scheduling Assistant
  • Recurring Meetings

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Who should attend this Microsoft Outlook Masterclass?

The Microsoft Outlook Masterclass is designed to provide participants with expert-level proficiency in using Microsoft Outlook, a powerful email and personal information management software application. This course can be useful for the following professionals:

  • Administrative Assistants
  • Project Managers
  • Academic Staff
  • Executives
  • Sales and Customer Service Representatives
  • Marketing Professionals
  • Human Resource Personnel

Prerequisites of the Microsoft Outlook Masterclass

There are no formal prerequisites for the Microsoft Outlook Masterclass. However, a basic understanding of email concepts, calendar, and task management would be beneficial for the delegates.

Microsoft Outlook Masterclass Overview

Microsoft Outlook, an email client widely used for communication, goes beyond email management by encompassing calendars, tasks, contacts, notes, and appointments. In a professional context, Outlook is not just an email platform; it's a tool for effectively organising personal data. Mastering Outlook is highly relevant for individuals seeking to streamline communication and enhance productivity.

Proficiency in Microsoft Outlook is essential for professionals across diverse industries, especially business owners, employees, and anyone who relies on email communication and organisation. Individuals in roles related to customer relationship management, task management, and appointments should aim to master this subject. Knowledge of Outlook enhances productivity and efficiency, increasing the value of professionals.

The Knowledge Academy's 1-day Microsoft Outlook Masterclass equips delegates with specific tips and tricks to use Outlook more effectively. During the course, delegates will gain practical insights into managing calendars, handling file attachments, utilising the reading pane, and sending messages with flags. Under the guidance of our highly skilled and experienced trainer, delegates will become proficient in using Outlook for enhanced communication and organisation.

Course Objectives

  • To provide delegates with a comprehensive understanding of Microsoft Outlook and its functions
  • To teach delegates how to efficiently manage calendars and appointments
  • To enable delegates to handle file attachments and categorise emails effectively
  • To instruct delegates on accessing and utilising the reading pane for improved email management
  • To empower learners with the skills to send messages with flags and customise their Outlook experience
  • To ensure delegates can confidently use Outlook to streamline communication and personal data management

Upon completion of this course, delegates will have the knowledge and skills to use Microsoft Outlook more effectively, enhancing their communication and personal data management capabilities. They will benefit from improved email organisation, task management, and appointment scheduling, ultimately contributing to increased productivity and value in their professional roles.

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What’s included in this Microsoft Outlook Masterclass?

  • World-Class Training Sessions from Experienced Instructors
  • Microsoft Outlook Certificate
  • Digital Delegate Pack

Why choose us

Our Perth venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Perth is the capital city of the Australian state – Western Australia. The population of Perth is approximately 2 million residents living in Greater Perth. The majority of Perth’s metropolitan area is located on the Swan Coastal Plain. Perth’s population increased vastly as a result of the Western Australian gold rushes in the late 19th century as well as Australia's involvement in World War II with a large number of British, Greek, Italian, and Yugoslavian immigrants moving to Australia after the war finished. Tourism has a huge impact on Perth’s economy with an estimated 2.8 million domestic visitors and 1 million internal visitors staying each year. There are many tourist attractions around Perth such as the Perth Cultural Centre and a number of museums such as The Scitech Discovery Centre in West Perth which is an interactive science museum and The Western Australian Maritime Museum which is home to many maritime objects from different eras. There are a number of primary schools in Perth with each one consisting of seven grades and high schools consisting of years 7-12. Education is compulsory between the ages of six and seventeen in Western Australia. Education is a three-tiered system consisting of primary education, secondary education, and tertiary education. Perth is home to four public universities with the main one being The University of Western Australia which has around 20,000 undergraduate students and 6,000 postgraduate students as well as 1,500 academic staff and 2,200 administrative staff. The University of Western Australia has produced 100 Rhodes Scholars, one Nobel Prize laureate, and one Australian Prime Minister. Curtin University is another public university in Perth and has around 48,000 undergraduate and postgraduate students and 3,700 administrative staff. Curtin has a range of academic and practical fields such as Resources and Energy, Information and Communication, Health, Ageing and Well-being, Communities and Changing Environments, and Growth and Prosperity, and Creative Writing.

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Address

Contact us for more information

T: +61 272026926

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Microsoft Outlook Training | Microsoft Outlook Courses in Perth. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's Microsoft Outlook Training | Microsoft Outlook Courses in Perth, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Experience the most sought-after learning style with The Knowledge Academy's Microsoft Outlook Training | Microsoft Outlook Courses in Perth. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led Microsoft Outlook Training | Microsoft Outlook Courses in Perth sessions.

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Highly experienced trainers

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Small class sizes

Our Classroom courses with limited class sizes foster discussions and provide a personalised, interactive learning environment

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Great value for money

Achieve certification without breaking the bank. Find a lower price elsewhere? We'll match it to guarantee you the best value

Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

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Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

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Team building opportunity

Our offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings

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Microsoft Outlook Training | Microsoft Outlook Courses in Perth FAQs

Microsoft Outlook is a personal information manager used for accessing, sending, and receiving email from the MS exchange server.
Microsoft Outlook is mainly used to send and receive emails. It can also manage various types of personal data, including calendars, tasks, contacts, notes, appointments, etc.
Security features, easy organisation, connecting with others easily, enhanced connectivity, and a search function which allows you are finding whatever you are looking for quickly are the various advantages of Microsoft Outlook.
Microsoft Outlook Training covers how to use Outlook effectively for email, calendars, and task management. It's designed to make you proficient in organising your professional communication and schedule.
Yes, Microsoft Outlook skills are highly sought after. Many businesses rely on Outlook for daily communication, scheduling, and project management, making these skills valuable in the job market.
Outlook is widely used in various professions, especially in administrative, managerial, and office roles. Anyone who needs to manage emails, meetings, and coordinate with teams will find Outlook indispensable.
Learning Outlook can significantly enhance your productivity and organisational skills, making it a worthwhile investment for professionals in any field. It streamlines communication and helps manage tasks efficiently.
While Microsoft Outlook is user-friendly, mastering its advanced features requires time and practice. However, with our Microsoft Outlook Training, most users find the learning curve manageable.
To master Microsoft Outlook, start with basic functions like email and calendar management, then gradually explore more advanced features. Practice regularly and utilise online resources and our Microsoft Outlook Training for guidance.
To begin with Microsoft Outlook, install the software or access it online, then familiarise yourself with its interface. Start by setting up your email account and exploring basic features like sending emails and creating calendar events.
Participating in the Microsoft Outlook Courses offers advantages such as improved efficiency, better email management, and enhanced scheduling capabilities. These skills are essential for professional growth and effective communication.
Completing Microsoft Outlook Training can open job prospects in administrative, coordination, and management roles. Employers value candidates who can efficiently manage communication and schedules.
This Microsoft Outlook Training Course is aimed at anyone looking to improve their email management, scheduling, and organisational skills. It's ideal for office workers, managers, and individuals seeking to enhance their productivity with Microsoft Outlook.
There are no formal prerequisites in this Microsoft Outlook Training Course.
To undertake the Microsoft Outlook Courses, you just need basic computer literacy and an eagerness to learn. Familiarity with email concepts can help, but the course is designed to cater to both beginners and those looking to refine their skills.
This Microsoft Outlook Online Training can significantly advance your professional path by enhancing your organisational skills. Mastery of Microsoft Outlook can lead to better job performance and opportunities in roles requiring proficient scheduling and email management abilities.
To participate in this course, visit The Knowledge Academy website then, register for Microsoft Outlook Training Course.
In the Microsoft Outlook Courses, you will learn about using Outlook perfectly. You will also get familiar with various concepts, such as creating a new contact, the message options ribbon, task views, scheduling assistance, and other essential topics.
The Microsoft Outlook Training includes lessons on using Outlook for email, calendar management and contact management. It teaches the delegates all the skills to use Outlook efficiently for professional communication and scheduling.
The basic subjects tackled in the Microsoft Outlook Courses include the functionalities like sending and organising emails and setting up meetings. It also includes advanced features like customising email settings and using the tool as a personal information manager.
This Microsoft Outlook Training spans over a duration of 1 day.
Educational materials provided in this Microsoft Outlook Training include a digital delegate pack consisting of world-class training sessions from experienced instructors. Additionally, you get video tutorials, practice exercises, and assessment which qualifies you for the Microsoft Outlook Certificate.
Throughout our Microsoft Outlook Certification, the delegates will have access to different forms of support. These supports include Q&A session, discussion boards to interact with fellow learners, and email support for technical or course-related queries.
The Knowledge Academy stands out as a prestigious training provider known for its extensive course offerings, expert instructors, adaptable learning formats, and industry recognition. It's a dependable option for those seeking a Microsoft Outlook Training.
The training fees for Microsoft Outlook Training certification in Perth starts from AUD1895
The Knowledge Academy is the Leading global training provider for Microsoft Outlook Training.
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Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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