ISEB Organisational Context

Overview

Business analysis need, during their careers, to get to grips with vast body of business knowledge and this course is designed to provide that knowledge in a clear and accessible format. Using a mixture of theory and case studies, participants acquire a good working understanding of organisations and their structure, of functional areas, of the essentials of business finance and the law relating to information systems. The comprehensive course manual provides a key reference source for participants to use after the course and in their day-to-day practice of business analysis.

ISEB certificates

The course prepares participants to sit the one-hour, open book, examination leading to the certificate in Organisational Context offered by the Information Systems Examinations Board (ISEB). This certificate is a core module for the ISEB Business Analysis Diploma.

Course Content

Law and Government

• Criminal and civil law
• The legislative process in the UK

Business organisations

• Public sector organisations
• Private sector organisations
• Not-for-profit organisations
• Start-up organisations
• Business drivers

Organisational structures

• Departmental
• Project
• Matrix

Functional areas

• Functional divisions within organisations
• Sales and marketing
• Production/service delivery
• HR
• IT
• The finance function – the role of finance and the use and interpretation of the balance sheet and profit and loss account

Management accounting

• Investment appraisal
• Budgeting
• Cash flow forecasts
• Costing approaches

Costing

• Fixed and variable costs
• Absorption and marginal costing
• Standard costing

Financial reporting and analysis

• Profit and loss account
• Balance sheet
• Financial ratios

Legislation

• Anti-discrimination
• Software contracts and liability
• Intellectual property rights
• Data protection, privacy and freedom of information
• Internet issues
• Computer misuse

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