Is this course accredited?
Yes, it is accredited by British Computer Society (BCS)
What is the experience of the Instructor(s) delivering my course?
All of our instructor are fully accredited and have over ten years of experience in ISEB methodologies
What do The Knowledge Academy provide me on the course?
We provide, The Knowledge Academy courseware folder, official certificates and refreshments.
Does the course include exams?
Yes, the course includes the Business Analysis exam.
Are there any prerequisites for the Business Analysis exam?
There are no prerequisites for the Business Analysis examination
What is the structure of the exam?
The Business Analysis exam is a written exam
What time shall I arrive at the venue?
Please arrive at your training venue for 08:45am
The Knowledge Academy
The course prepares participants to sit the one-hour, open book, examination leading to the certificate in Business Analysis Essentials offered by the Information Systems Examinations Board (ISEB). This certificate is a core module for the ISEB Business Analysis Diploma and is a specialist module in the ISEB Systems Development Diploma.
Day One:
Rationale
The role of the Business Analyst, a lifecycle for business change, purpose of analysing and modelling business systems.
A comparison of the business analyst and systems analyst roles.
Overview of business analysis approach.
Strategic Analysis in Context.
Identifying the business domain.
Internal environment analysis.
External environment analysis.
SWOT analysis.
Critical Success Factors and Key Performance Indicators.
The Balanced Business Scorecard.
Overview of areas of strategy including IS strategy
Day Two:
Project Discipline for Business Analysis Studies.
Terms of reference/project initiation business and project objectives.
Deliverables from business analysis studies.
Understanding the Situation and Issues
Stakeholder analysis.
Overview of investigative techniques.
Representation of the business situation.
Business perspectives
Identifying different perspectives.
Defining business perspectives
Identifying and resolving conflicts
Day Three:
Analysing and modelling business activities.
The conceptual business activity model.
The link between the business activity model and the business perspective.
Identifying activities and Identifying dependencies.
Building a business activity model.
Business events/activity triggers,
Business rules/constraints.
Identifying potential solutions.
Defining a new business model (the processes, people and organisation)
Identifying IS/IT requirements to support the new business model
Making the business case
Structure of a business case
Identifying options for business change
Identifying costs and benefits
Identifying impacts
Identifying risks
Principles of risk analysis and management
Presenting a business case
Accepting the business case
Testing the system for user acceptance
Managing the implementation of change
Realising the business benefits
ISEB Business Analysis Essentials Exam
- Exams
- The Knowledge Academy ISEB Business Analysis Essentials courseware folder
- Certificates
- Experienced Instructors
- Refreshments
- “Thank you for a great course!”By Ross Wilmott from Leeds
- “Very enjoyable 2 days, expert and knowledgeable trainer really helped with learning with a wealth of real-life examples from their experience.”By Marcus Shaw from Glasgow
