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		<h2>The Knowledge Academy Retired: ITIL® Service Lifecycle - Service Strategy 3 day course covers the following topics:</h2>
		&lt;h3&gt;&lt;strong&gt;Retired:&lt;/strong&gt;&nbsp;&lt;strong&gt;ITIL&reg; Service Strategy Course Overview&lt;/strong&gt;&lt;/h3&gt;

&lt;p&gt;This 3 day ITIL&reg; Service Strategy course provides a comprehensive overview of this area of the Service Lifecycle and prepares you to take the Service Strategy exam, leading to the ITIL&reg; Service Strategy certification. The exam is included.&lt;/p&gt;

&lt;p&gt;ITIL Service Strategy is one of the nine &lt;a href="https://www.theknowledgeacademy.com/{cc}/courses/itil-training/"&gt;ITIL&reg;&lt;/a&gt; Intermediate courses which can be mixed and matched to gain the credits needed to achieve the ITIL&reg; Expert certification, and one of the five courses which make up the &lt;a href="https://www.theknowledgeacademy.com/{cc}/courses/itil-training/itil-models/"&gt;Service Lifecycle Stream&lt;/a&gt;. Service Strategy concerns the activities required for planning strategy, including Service Portfolio Management, Demand Management, and Financial Management.&lt;/p&gt;

&lt;p&gt;Service Strategy is used within the service lifecycle to to position services in order to meet an organisation&#39;s strategic objectives. This course explores how, when, and why this positioning might take place, opening with the scope of this practice and examining why it is valuable. The course moves on to explore how business strategies can be created, factoring in competitors and existing assets. The course then moves through the eight steps of service definition before considering how services might be packaged together. It also explains&nbsp;the processes that are part of Service Strategy, such as strategy management for IT services, service portfolio management, demand management, and business relationship management, as well as the inputs and outputs for each of these constituent aspects. Delegates will then learn about how strategy interacts with governance before examining the practical and technical considerations associated with implementing Service Strategy. By the end of the course, delegates will have gained a holistic understanding of how Service Strategy works, the contexts it operates in, and what it means to them.&lt;/p&gt;

&lt;p&gt;By providing a comprehensive framework of what strategic activities should be carried out during the lifecycle, Service Strategy will be particularly beneficial to anybody involved in these activities.&nbsp;This Service Strategy&nbsp;course counts for 3 credits towards an ITIL&reg; Practitioner qualification.&lt;/p&gt;

&lt;p&gt;This course is accredited by PeopleCert on behalf of &lt;a href="https://www.axelos.com/best-practice-solutions/itil" target="_blank"&gt;AXELOS&lt;/a&gt;.&lt;/p&gt;

&lt;p&gt;&nbsp;&lt;/p&gt;

&lt;p&gt;&lt;em&gt;ITIL&reg;&nbsp;is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.&lt;/em&gt;&lt;/p&gt;

&lt;p&gt;&lt;em&gt;The Swirl logo&trade; is a trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.&lt;/em&gt;&lt;/p&gt;		</div>