		<div id="tab-overview" class="tab-content" style="height:600px;overflow:scroll;overflow-x:hidden;">
		<h2>The Knowledge Academy ITIL® 4 Foundation Certification Course 2 day course covers the following topics:</h2>
		&lt;h3&gt;ITIL® 4 Foundation Certification Course Overview&lt;/h3&gt;

&lt;p&gt;The Knowledge Academy's ITIL 4 Foundation Certification Course introduces modern IT service management (ITSM). This is a worldwide recognised certification which puts emphasis on the ITIL® 4 framework, service value system (SVS), guiding principles, continual improvement and practices.&lt;/p&gt;

&lt;p&gt;Learners also examine the integration of ITIL® with Agile, Lean and DevOps to provide customer value and enhance digital transformation.&lt;/p&gt;

&lt;p&gt;ITIL® 4 Foundation Training is ideal for IT Professionals, Service Desk Staff, Business and Project Managers, or anyone seeking ITSM best practices. It serves as the entry point to advanced ITIL® qualifications and supports effective IT service delivery.&lt;/p&gt;

&lt;h3&gt;ITIL® 4 Foundation Certification Course Objectives&lt;/h3&gt;

&lt;ul&gt;
	&lt;li&gt;To understand the key concepts and value of IT service management&lt;/li&gt;
	&lt;li&gt;To explore the ITIL® service value system and guiding principles&lt;/li&gt;
	&lt;li&gt;To recognise ITIL® practices and how they enable business value creation&lt;/li&gt;
	&lt;li&gt;To prepare for the ITIL® 4 Foundation Certification exam with confidence&lt;/li&gt;
	&lt;li&gt;To build a foundation for progressing to advanced ITIL® modules and certifications&lt;/li&gt;
&lt;/ul&gt;

&lt;p&gt;This 2-day ITIL 4 Foundation Training Course is a blend of training delivered by instructors, practical examples, and examination-based training. At the culmination of the learning, learners will be knowledgeable enough to put ITIL® into practice and competent enough to receive the ITIL® 4 Foundation Certification exam.&lt;/p&gt;

&lt;p&gt;Jumpstart your career in the field of IT service management with The Knowledge Academy's ITIL® 4 Foundation Certification Course.&lt;/p&gt;

&lt;h3&gt;What Skills Will You Acquire ITIL® 4 Foundation Certification?&lt;/h3&gt;

&lt;ul&gt;
	&lt;li&gt;Service Operation: Develop support and analysis skills for ITSM, including monitoring, maintaining, and optimising IT systems and infrastructure.&lt;/li&gt;
	&lt;li&gt;Problem Management: Learn how to reduce the likelihood and impact of incidents by identifying root causes, managing workarounds, and addressing known errors.&lt;/li&gt;
	&lt;li&gt;Digital Transformation: Understand the processes for transforming IT systems to a digital model, collaborating effectively with stakeholders, and managing implementation plans.&lt;/li&gt;
&lt;/ul&gt;

&lt;h3&gt;Unlock Career Opportunities With ITIL® 4 Foundation Certification&lt;/h3&gt;

&lt;ul&gt;
	&lt;li&gt;IT Specialist Application Development&lt;/li&gt;
	&lt;li&gt;IT Specialist Change Management&lt;/li&gt;
	&lt;li&gt;IT Operations Specialist&lt;/li&gt;
	&lt;li&gt;IT Development Manager&lt;/li&gt;
	&lt;li&gt;IT Service Operations Manager&lt;/li&gt;
	&lt;li&gt;IT Team Leader&lt;/li&gt;
	&lt;li&gt;Chief Digital Officer&lt;/li&gt;
	&lt;li&gt;IT Project Manager&lt;/li&gt;
	&lt;li&gt;Transformation Manager&lt;/li&gt;
	&lt;li&gt;IT Service Manager&lt;/li&gt;
	&lt;li&gt;Digital Product Manager&lt;/li&gt;
&lt;/ul&gt;		</div>